Menards Reviews and Complaints
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Latest review first
Ignition Coil Review
Piece of ***. Didn't get 3 months out of it. It runs for about 5 minutes and dies. Losing spark ignition coil bad. Bag tore first time I used it and the plastic guard brakes if you breath on it. Thanks for nothing.
bought a Remmington weedeater 10 days ago and it didn't run very good the 1st time I used it. today tried to start it to use it a 2nd time, no go. tried to return it for an in store credit to buy another. it had had gas put it in duh..... ya generally you do put gas in...
Menards - Lawn Mower Review from Chicago, Illinois
I am shopping for a lawn mower but after reading the reviews .......home depot will get my business
Menards - Delivery Manager Review from Saint Louis, Missouri
Went to the store in Ofallon Il to get suppies to build a new porch. Spent 2 hrs trying to find white vinyl railing. They have nothing in stock. Wanted stones for a retaining wall. Not in stock. I got mad and said I was going to Lowes where they have things in stock. The delivery manager chased us down and started yelling at us. How unprofessional can u get. I'm the customer. If I'm not happy with u I don't have to spend my money there. The manager then told us not to come back! That isn't a problem. We will never go back! Have never been treated like that in a store! That manager should be fired!
Menards - Disrespectful Customer Service Review from Chicago, Illinois
Menards has no respect or appreciation of women customers. Was at the Morton Grove, I'll store today and wanted to ask a questio regarding hard top gazebo (not an inexpensive item). Went to one of the free standing help stations (that's a joke) and the guy turned around and said What do you want? I turned, left my cart with items in it and left the store and went to Lowes. Money paid by women goes toward your salaries just like the money paid by men.
ACCESSING THE MENARDS BIG CARD WEBSITE TAKES OVER AN HOUR IF AT ALL
Each time I attempt to access the website, it always take me to another site and on and on and on. Under its web address, it just takes me anywhere, as now I am double pissed. Menard, for God's sake, have a person that knows what they are doing to set up your website to be customer friendly. I still haven't paid my bill - guess again I will have to walk into a store. WHEN I am not at home it takes me to the nearest store when all I want to do is to make a payment. if a new web site is implemented the customers who use the web to pay their bill should be notified, don't you think?
I asked at the service desk where to pay for 15 bags of mulch so I could drive to the back to get it. The woman said, "Go to building supplies". I went to building supplies. He didn't take my money, but issued me an invoice for 15 bags. I asked him if I paid him. ...
DO NOT SHOP AT MENARDS ... CUSTOMER SATISFACTION IS NOT THE COMPANY'S GOAL ... LIKE THEY CLAIM ON THE CORPORATE PHONE RECORDING. We purchased singles at 7 p.m. on a Saturday for $21.98 a bundle from the Menards on the south side of Cedar Rapids, Iowa, which also...
Menards customer service ONLY communicates via US Mail. I sent in all the details two weeks ago and just received a copy of a letter that they sent to the door manufacturer, asking them to contact me about the issue. This could have been done in a day, via phone or...
Menards Customer Care
Menards in Saint Louis, Missouri - Hot Buy ***
I made a special trip to Menards to pickup a garden hose timer that went on sale yesterday for $24.98 only to find out that they only had two to sell in the St. Louis region and those were long gone. After talking to the department manager and assistant store manager they could only reference the ad which said,"while supplies last". Translated that means, "Hi sucker, come in for something we don't have (but at a great price) so you will buy something that is not a great price" I guess integrity is something Menards just does not stock.
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