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Menards - Tub Purchase Review from Muskegon, Michigan

We purchased a tub at 3 rivers,mi. While loading my son saw a crack. The guy asked if he was sure it was cracked by them. They told him to go inside and return it. Ok the 2nd one we had to go behind the building to returns to pick up. After waiting 1/2hr. They brought out another which was also cracked. At this point the guy working said let's go inside as they didn't have anymore of this tub.he said he felt for all the trouble we should get a discount on the next higher one. When he asked about a discount the lady informed my son they couldn't give a discount as they had to make a profit. We also had checked on line for a pedestalsink which they said they had in stock and couldn't get that as they were out. When my son pointed out we had driven 25 mi to get there andwere disapointed they told us you couldn't go by that to call first.I have never been treated that bad. Thank you. Madmolly1947@all.com
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Review
#507069 Review #507069 is a subjective opinion of poster.
Sorry folks I'm too busy working a full 14 hour day at my beloved mr menards store until 8:00 pm on this boring holiday so I will be unable to reply with my nonsense irrelevant and sarcastic comments to customers concerns for another day. All of my co workers wanted...
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5 comments
Anonymous
#836135

Cute story, however you clearly don't work at Menards or you would have noted the 50cent raise the entire store is getting to compensate for increase of living expenses. And it's 10cents every 6 months unless you've been in a position longer than 5 years.

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#506524 Review #506524 is a subjective opinion of poster.
Loss
$5000
Bought a Remington string trimmer from Menards. From day one, it ran horribly. Go to the front desk and they tell you once you put gas in it, you have to bring it to a service center. (not local, mind you) Their sign reads that if you have issues the first eight days,...
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1 comment
Anonymous
#834524

What day exactly was day 1? Oh wait you didn't have a receipt to verify when and where you purchased it.

You get what you pay for. If you want top of the line you need to pay top of the line prices.

If you're going to spend less than 80 bucks on a gas trimmer you may as well buy an electric you will get way more bang for your buck. Not to mention you can return it as long as you have the receipt :).

Review
#504757 Review #504757 is a subjective opinion of poster.
Loss
$89
I purchased the Ultradeck Natural last June, not because of the price but the color. By early September it had faded to an off white. Called Menards and was told that it fades (didn't know it originally) but would come back somewhat to a "natural" color. That's the...
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Review
#504277 Review #504277 is a subjective opinion of poster.
Loss
$1000

Specials Adds Review

Specials adds put in area that you think it something else. Will not shop menards for a long time!
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#503794 Review #503794 is a subjective opinion of poster.

Trimmer Review

Braught a new Yardman 17" trimmer (along with the rototiller attachment) followed instructions on putting it together, used there oil supplied with the unit to 1 gallon of gas. Ran a tank and a half through it and it quite. After 10 days of owning it they sent me to a repair facilities which told me there was no oil in the gas and it seized it up and needed a new motor.Now we are out $250.00. This is the trimmer that we can't use and a rototiller that we have nothing to attach it too. There comment was "we only sell them." That's real great customer service. Do not buy any power equipment from them they will not stand behind it. They even advertise a 30 day warranty with it.
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Review
#503679 Review #503679 is a subjective opinion of poster.
I attempted to return a Lawn Devil self propelled mower to Menards when it stopped being self propelled after only using it four times. I was told I had to take it to a shop 25 miles from my home to have it either fixed under warranty or determined to be the junk it...
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28 comments
Anonymous
#1687416

I had same problem. Menards doesn’t cover anything after starting it.

How are you supposed to know if it even works? Never buy anything with an engine. The shearing pin keep breaking. I had to fib it, and fix it and four more time I fixed it.

Now a brand new one sits. JUNK

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Review
#503216 Review #503216 is a subjective opinion of poster.
Loss
$291
Tags
  • new run four times
I was looking for an employee to ask about Deck Stains and cleaners. 2 people were in an area both with a Blue-ray in their ear,I assumed they both worked for Menards.I said could you help me,neither one said anything.Later he said smartly I was with a customer,...
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9 comments
Anonymous
#865583

good for you.... now you look *** and ignorant.

And without your credit card.... you are probably still gonna have to pay your bill though... sorry

People get busy get over it. If a guest is there before you dont expect us just to drop everything for you.

First come first serve. The world does not revolve around you, no matter how much you think it does

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#502647 Review #502647 is a subjective opinion of poster.
Loss
$100

Stuff Review

I had the same problem at the same store the menards in elk Hart Ind a man acting like a mad man talking very loud just cause I bought some lye for my grandmother saying things like I know ur a *** *** head and demanded my ID its not very good for the store and someone who is in charge needs to take this more serous before he does this to the wrong person and gets menards suid
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Review
#502326 Review #502326 is a subjective opinion of poster.

Menards Cashier Review

I purchased a new earthquake lawn edger was told by the cashier that a replacement plan was additional 24.98 fine I purchased the plan and was informed if anything happened to the product to return the item and it would be exchanged however this is and was a lie product the engine locked up took it back and was told I have the expense at taking the product to a service dealer and my plan is nothing until the manufactures warranty expires took the product back the same day what a joke don't ever buy a replacement plan at menards on their power tools
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#501965 Review #501965 is a subjective opinion of poster.