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bought pressure washer, me and mother put it together, added oil and gas. Pull start wouldn't come out at all. back to menards within one hour, 40 minutes of that driving. had pressure washer 20 minutes. menards manager said i never added oil thats why, then he opened...
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2 comments
Anonymous
#866089

Well you have been officially menarded! Hope you learned your lesson, don't shop menards if you are expecting any kind of service, it doesn't exist. Menards is specifically designed for Obama supporters anyway, the mindless " who cares anyway" people.

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Review
#529107 Review #529107 is a subjective opinion of poster.
Service
Menards Manager

Menards - First hour of use and the ys200xlt has problems

5.0
Details
We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. Tried to return it to Menard's but they say once you put gas in, you cannot return it. How are you suppose to test drive these things. Called for service work and there is a wait of a month and sixty miles to drive. Called the factory and they are sending parts. How can a company sell these without testing them first. We are very unhappy and will continue to call factory. May be something will be done if more people complain.
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3 comments
Anonymous
#864854

Those machines are junk. I hated the day we started carrying them.

All they are is problems. The ones we displayed at the store always broke, everyone we ever sold always broke. I never heard of one lasting longer than 3 months.

However, you should do research before you make such a large purchase.

There is a reason they are so cheap compared to the name brand ones. You should always educate yourself on the return policy before you make a $$$ purchase.

Anonymous
#864542

It's no different than driving a new car off the lot. Once you own it, the manufacturer is responsible for the warranty and repairs.

You can't take it back and get a new one, the one you purchased gets fixed.

As a consumer you should take the responsibility of understanding what the warranty on a product is and how it is handled BEFORE you purchase a product. You would avoid a lot of disappointment and misunderstanding if you did.

Anonymous
#864498

Trust me people complain all the time about our garbage products however we as employees don't give a **** once we take your money

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Review
#528680 Review #528680 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Full refund

Menards - Discount Review from Canton, Illinois

Last week I spent over3500.00 at your Peoria store I even had to pay to get some of it delivered I'm surprised I didn't get Dicount,Steve hagen 250 Thompson canton I'll 309-231-8434 !
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2 comments
Anonymous
#912066

You should be charged more just because you feel you deserve a discount! Why should you get one?

Cause you're purchasing materials just like any other customer? You are retarded!

Anonymous
#875690

Last week I spent over3500.00 at your Peoria store I even had to pay to get some of it delivered I'm surprised I didn't get Dicount,Steve hagen 250 Thompson canton I'll 309-231-8434

Hey you realize that this website is not Menards and is not affiliated with then in ANY way right? You should probably go to www.menards.com. Menards doesn't offer free delivery so why would you get free delivery and also why would you be surprised that you didn't get a discount are you someone special are you entitled to things that others are not...

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Review
#527582 Review #527582 is a subjective opinion of poster.
Several visits to the store and we have had to find and load our own lumber. Also was accused of stealing a swing set and guard employee had receipt in his hands. They also have different prices for different stores in their Sunday ads. I was at Ft. Dodge store and...
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5 comments
Anonymous
#864881

Different markets will have different prices. Many things are a factor in this.

Cost of transportation, local wages, how much competition is in the area etc. As you were told, go to Ankeny if you want the lower price.

As far as finding your own lumber, it is a self service yard. Most people prefer to pick their own boards rather than having someone just take whats up next on the pile.

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Review
#527575 Review #527575 is a subjective opinion of poster.

Menards Rebate Review

Menards rebates are scams. Their computer shows I utilized a rebate even though I DIDN'T submit a rebate! Now I'm trying to return the item and they're deducting a rebate I was never issued. What a scam.
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Review
#527318 Review #527318 is a subjective opinion of poster.
Service
Menards Rebate
Menards - Broken Stove Review from Rancho Cucamonga, California
Menards - Broken Stove Review from Rancho Cucamonga, California
Menards - Broken Stove Review from Rancho Cucamonga, California
Menards - Broken Stove Review from Rancho Cucamonga, California
what a stove at menards that turned out to be a believe bate and switch.it was a floor model. And was fine when I was in the store it looked like it was in perfect condition. Condition they delivered it dropped it off and my husband hooked it up. The stove did not...
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8 comments
Anonymous
#970527

Learn how to use a keyboard and a coherent language.

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Review
#526953 Review #526953 is a subjective opinion of poster.

Menards - Discount Review from Canton, Illinois

Last week I was in your Peoria store & I spent over$3500. 00 I think you would of gave me discount I even had pay extra for it to be delivers thank you !stev hagen 231-8434
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2 comments
Anonymous
#875692

Thanks for your personal information Steve.. It's out there for the world to see forever now.

You know this website is not affiliated with Menards right? So complaining on here won't get you anywhere....not that you have a legit claim anyway lol

Anonymous
#862454

Hate to tell you but $3,500 is a nice purchase but in a store like Menards it's not an unusually large purchase. Orders for kitchens or windows often exceed $10,000.

People buying materials for an entire house can spend $50,000 or more. I expect that even without an extra discount you felt the price was competitive or you would have made the purchase elsewhere.

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Review
#526789 Review #526789 is a subjective opinion of poster.
Well I was in line waiting to check out ,while waiting I was entertaining my daughter and then Hailey Johnson (cashier) was rude and being disrespectful to me (her attitude and how she talked to me) ...... I've never been so disgusted with Menards, lucky I didn't just...
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4 comments
Anonymous
#1207694

More than likely the cashier may have had a long and tiring day. Or probably she was not rude at all.

People like you expect everyone to treat you like a princess. This is the real world and you need to understand that. Your lack of details of the said event shows that you were probably an impatient little priss. Expecting perfect attention to you at all times.

The cashier has other customers to get to. That said, she probably had many many customers she had to deal with. Until you become a cashier yourself you will never understand the experience a thankless hard job like a cashier can be. Get off your high horse and think about what the other person you are *** at has to deal with on a daily basis.

You dont even know what this cashier is dealing with in her own persanal life. A death of some one, a sick chiled or lived one, bills, school, break up, divorce, you dont know.

I have heard from many sources that even the bosses there are not easy, and sometimes not nice, on the employees at Menards. So before you start judging, think before having a hissy fit when things not going exactly the way YOU want it to.

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Review
#526365 Review #526365 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service
Loss
$105
Preferred solution
Let the company propose a solution
Menards - Review
Menards - Review
Good Morning, I just had the unpleasant experience of visiting your Morton Grove IL store location. I was purchasing an air conditioning unit which was CLEARLY marked at the price of $229.00. After speaking to several rude and condescending employees, I spoke with...
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4 comments
Anonymous
#862743

Smartphone have barcode readers. Could have scanned label to see if bar code matched product.

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Review
#525409 Review #525409 is a subjective opinion of poster.
Service
Menards Manager
We ordered 60' of carpet from Menards in anticipation of finishing a basement remodel by Labor Day. We shopped just about every store in our area. We chose Menards because they promised (on three separate occasions with three different employees) delivery in two...
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1 comment
Anonymous
#860207

The employees can only give you the information they have. If a product normally arrives in 2 weeks that is what they are going to tell you.

Unfortunately as customers like you seem to assume they don't go in the back and make the carpet. Occasionally the manufacturer is out at their warehouse and it gets backordered. The breakdown comes in getting that information to the store. When you called to check on the order, the store in turn checked on it and was told of the delay.

I expect you asked 3 different people how long it would take to adder carpet and you were told 2 weeks each time which would be the normal delivery time. There isn't a salesperson on earth that when asked how long the order will take that will say "I promise you you'll have it in 2 weeks." They didn't lie to you, they told you what was normal. Unfortunate delays in orders only lead to customers who complain and make life miserable for as many employees in the store as they can. Do you actually think salespeople go around lying to everyone they meet just to make a sale and have them all making their job miserable?

By the way, take a look at your order and the expected delivery date.

It tells you right there that it is an estimated deliver date. It doesn't say it is a guaranteed delivery date.

Review
#524685 Review #524685 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
false promises
Preferred solution
quicker delivery