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4.0
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Our contractor ordered building materials to be delivered to our house. The contractor called the morning of delivery, Menards didn’t have ANY of the order ready, and couldn’t even find the order. They scrambled the order together and showed up 7 hours later...
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6 comments
Anonymous
#942242

Sure that delivery service sucks but that has nothing to do with Menards. People on this website are looking for legitimate reviews about Menards don't fill up the feed with irrelevant information.

Just like if you get into an accident you don't go to the person that caused the accident for money or the company that you bought your car from you go to their insurance company.

Just because your parents didnt educate you for life and you don't understand the inner workings of America doesn't make Menards a bad corporation....it makes them a corporation in America. Wake up and hakuna matada.

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Review
#532843 Review #532843 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$2
Preferred solution
Fix the road damage with a proper asphalt repair to return it to its previous quality -- not dumping *** cold-patch in there.

Menards - Rust Oleum Review from Doylestown, Pennsylvania

Put rust oleum garage paint on garage floor. It was thin and spotty shiny in places. Called menards to ask if I could put another coat on . No way they said I would have oh totally strip the floor. Either pressure wash it or sand it off. What? Long story short rustoleum said you can paint over it even with the flakes on top. There's a 72 hr window when you can do it. Did 2nd coat looks beautiful. I'm advice it don't ask the retailers who sell it. Call the people who manufacture it.
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2 comments
Anonymous
#879272

Or you could just realize that the people who work there are generally high school or college age students who aren't looking at making working at menards their life career. Therefore they should not be expected to know the details on how every single product works...seems like doing a little bit of research yourself would have given you a better answer than relying completely on somebody younger than you with less experience, your own fault with this one.

Anonymous
#870042

Menards store employees are just puppets of the corporate office and the training only goes as far as the instructions on the package. Beyond that menards employees do not feature common sense. Only thing their good at is making excuses how everyone else is to blame especially if it places a monetary risk on john menard's wallet

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Review
#531838 Review #531838 is a subjective opinion of poster.
Bought a fridge and a mattress today at Menard's. We were going to have them delivered, but the sales associate told us we could rent their truck for 75 minutes for $19 and it would be much cheaper. He told us that the good thing about it was that your 75 minutes won't...
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2 comments
Anonymous
#879567

You should have asked the person at the rental desk. Your fault for not double checking.

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Review
#531131 Review #531131 is a subjective opinion of poster.
Menards seems to feel that the products they sell should they fail, that menards bears no responsibility. They defer you to the manufacturer who in turn will stonewall you, case in point is rustoleum corp regarding their " rock solid " deck coating products. But...
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4 comments
Anonymous
#866731

Just exactly why do you feel the retailer store has any responsibility. It is the manufacturer that warranties the products they make, not the retailer.

The retail store is just a middleman in a transaction between you and the manufacturer. The retailer just makes it convenient for you to purchase a product from a manufacturer. They warehouse the product and put it on a shelf of a store near your home so you have easy access to the product. The retailer doesn't manufacture the product so why should they be responsible for its failure?

Let's say you go to a grocery store and buy a can of soup. When you get home and start eating the soup you chip your tooth on a nut that fell off a machine and into the can as the soup was being made, who do you blame? It wasn't the grocery store that let the nut fall into the can. If you have the least bit of common sense you would blame the company that canned the soup, not the store where you bought it.

Menards didn't manufacture the can of deck coating, why are you blaming them for its failure? You should be complaining about the company that made the product, not the retail store.

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Review
#530632 Review #530632 is a subjective opinion of poster.

Menards in Battle Lake, Minnesota - Engine will not stay running

I am no small engine mechanic but I have had nothing but problems with the carb or something that controls the engine's ability to keep running after it has run for a few minutes to several minutes, depending on its mood that day.I have cleaned the carb numerous times. I even bought another carb from LCT and that was the same trouble after about 5 to 10 minutes of running ( I have now cleaned that carb numerous times too. ). The carbs do not appear to be dirty while examining their jet orifices. You have to keep the choke on nearly full choke and it may keep running or it may kill the minute you put a log to the pressure control.Could this be an electronic ignition problem??? I am about to go to fleet farm and buy a Briggs engine and mount it on this headache..
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2 comments
Anonymous
#868020

Try running with the gas cap loose. I have seen a lot of newer gas caps that don't vent properly

Anonymous
#866587

You don't say what it is that won't keep running and how old it is. Take it to a repair shop and have it fixed.

If it's a newer product it may still be under warranty. This is really a bogus post.

It would be just like posting that the battery in my car won't keep a charge. Without the information of how old it is it's hard to give advice on what to do.

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Review
#530541 Review #530541 is a subjective opinion of poster.
Reason of review
The LCT engine and Chinese carb are giving me fits.
Loss
$700
Preferred solution
Different engine, say a Briggs 6.5 hp to fit the splitter.

Menards - Review from Poplar Bluff, Missouri

Waited 1 and 1/2 hours for a tub kit to be delivered to the register that I was waiting at with everything that I need for a complete bathroom remodel. I never did get it and left with nothing. I was never helped with locating or loading anything that I planned on buying. Very disappointed in the service.
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1 comment
Anonymous
#866278

Why didn't you go to the department and put them on a cart like most people. The people working in the departments are busy helping the people that have come to the department to make their purchase.

When people walk up to the register and ask the cashier to have products brought up they don't magically move to the front of the line of people waiting to be helped in the department.

You can bet the people that have come back to the department get helped before they start bringing your products up. Next time grab a cart and bring you purchase to the register like everyone else.

Review
#530285 Review #530285 is a subjective opinion of poster.
bought pressure washer, me and mother put it together, added oil and gas. Pull start wouldn't come out at all. back to menards within one hour, 40 minutes of that driving. had pressure washer 20 minutes. menards manager said i never added oil thats why, then he opened...
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2 comments
Anonymous
#866089

Well you have been officially menarded! Hope you learned your lesson, don't shop menards if you are expecting any kind of service, it doesn't exist. Menards is specifically designed for Obama supporters anyway, the mindless " who cares anyway" people.

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#529107 Review #529107 is a subjective opinion of poster.

Menards - First hour of use and the ys200xlt has problems

5.0
Details
We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. Tried to return it to Menard's but they say once you put gas in, you cannot return it. How are you suppose to test drive these things. Called for service work and there is a wait of a month and sixty miles to drive. Called the factory and they are sending parts. How can a company sell these without testing them first. We are very unhappy and will continue to call factory. May be something will be done if more people complain.
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3 comments
Anonymous
#864854

Those machines are junk. I hated the day we started carrying them.

All they are is problems. The ones we displayed at the store always broke, everyone we ever sold always broke. I never heard of one lasting longer than 3 months.

However, you should do research before you make such a large purchase.

There is a reason they are so cheap compared to the name brand ones. You should always educate yourself on the return policy before you make a $$$ purchase.

Anonymous
#864542

It's no different than driving a new car off the lot. Once you own it, the manufacturer is responsible for the warranty and repairs.

You can't take it back and get a new one, the one you purchased gets fixed.

As a consumer you should take the responsibility of understanding what the warranty on a product is and how it is handled BEFORE you purchase a product. You would avoid a lot of disappointment and misunderstanding if you did.

Anonymous
#864498

Trust me people complain all the time about our garbage products however we as employees don't give a **** once we take your money

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Review
#528680 Review #528680 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Full refund

Menards - Discount Review from Canton, Illinois

Last week I spent over3500.00 at your Peoria store I even had to pay to get some of it delivered I'm surprised I didn't get Dicount,Steve hagen 250 Thompson canton I'll 309-231-8434 !
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2 comments
Anonymous
#912066

You should be charged more just because you feel you deserve a discount! Why should you get one?

Cause you're purchasing materials just like any other customer? You are retarded!

Anonymous
#875690

Last week I spent over3500.00 at your Peoria store I even had to pay to get some of it delivered I'm surprised I didn't get Dicount,Steve hagen 250 Thompson canton I'll 309-231-8434

Hey you realize that this website is not Menards and is not affiliated with then in ANY way right? You should probably go to www.menards.com. Menards doesn't offer free delivery so why would you get free delivery and also why would you be surprised that you didn't get a discount are you someone special are you entitled to things that others are not...

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Review
#527582 Review #527582 is a subjective opinion of poster.
Several visits to the store and we have had to find and load our own lumber. Also was accused of stealing a swing set and guard employee had receipt in his hands. They also have different prices for different stores in their Sunday ads. I was at Ft. Dodge store and...
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5 comments
Anonymous
#864881

Different markets will have different prices. Many things are a factor in this.

Cost of transportation, local wages, how much competition is in the area etc. As you were told, go to Ankeny if you want the lower price.

As far as finding your own lumber, it is a self service yard. Most people prefer to pick their own boards rather than having someone just take whats up next on the pile.

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#527575 Review #527575 is a subjective opinion of poster.