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I've read many negative and disappointing reviews. It's very sad these experiences have happened to customers and employees. A class action suit should be filed for denying or short-changing legal breaks/lunches! Walmart was sued for that. I agree not all stores are...
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Review
#567846 Review #567846 is a subjective opinion of poster.
Reason of review
Poor customer service

Merchandise Review

They suck! Quality of merchandise of which most is Made in China doesnt last or fit properly. Im done shopping there!!!!!
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Review
#567637 Review #567637 is a subjective opinion of poster.
Reason of review
Poor customer service

Menards in La Grange, Illinois - Rebate amounts less than what was promised

3.8
Details
We sent in two rebates to Menards. One was supposed to be for $22.50 and one for $7.28. They sent us two rebate checks. One was for $6.69 and one for $6.11. This is fraudulent on their part. I have read other numerous complaints online from customers who have not received their rebates or who have gotten the wrong amounts. Secondly, anyone could steal these rebate checks as they are not in any type of envelope. If they should get delivered to the wrong address or if a postal carrier was not honest. I'm guessing that Menards counts on customers not sending in or keeping track of rebate coupons they have sent in. We will shop elsewhere if this is not corrected.
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2 comments
Anonymous
#939297

Completely unrelated company. Rebatesinternational.com.

I have had issues and I contacted them And they resolved the issue. When dealing with millions of people it's pretty easy for a few to get sent incorrectly.

Anonymous
#912624

My guess is that you returned product or had prices adjusted and that reduced your rebate. You can't double dip on discounts.

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Review
#566899 Review #566899 is a subjective opinion of poster.
Pros
  • Generally favorable shopping
Reason of review
Problems with payment
Loss
$17
Preferred solution
Deliver product or service ordered

Menards - Kids running the loading docks

I deliver windows to menards as a driver you get paid to drive today I have been to two stores and sat for 8 hours. That leaves me two to drive. They have young punk kids on the docks that are supposed to help unload but they don't they stand around and run their mouths while you unload. I once sat four hours waiting to deliver a 24"x24" window I could have carried in but 18 year old dock super insisted I back into a door to drop it off. I used to wonder why truck drivers hate menards now I know why and guess what menards we shop too.
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3 comments
Anonymous
#942195

Go to college? It's your job to deliver it's their job to ensure the product you deliver is not damaged.

Don't like your job? Get a new one instead of crying like a lil girl.

Anonymous
#912804

Should have talked to the store manager. Bet he/she would have let you carry 1 window in.

Anonymous
#914141
@Anonymous

menards staff probably would of let you carry the window into the receiving area while 2 employees stare into space while 3 other wave to you as you struggle to drag the window though the walk in door. The remaining staff is either in the rest room with their phones or just roaming the aisles aimlessly playing hide and seek with customers

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Review
#566009 Review #566009 is a subjective opinion of poster.
Reason of review
Poor customer service
2.7
Details
Drove to Duluth Mn Oct. 30 .i wanted to buy a 28'' snow blower but it wouldn't fit in my car. Before I bought it I asked at the Service desk if they would keep it until I could return on Nov.26. I was given assurances that my blower would be set aside for me and I...
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3 comments
Anonymous
#928223

I am wondering why if you knew that you were going to drive to get a snow blower, why didn't you just rent the trailer in the first place. That would have solved the problem before it happened.

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Review
#565625 Review #565625 is a subjective opinion of poster.
Reason of review
Poor customer service

Menards - Paint Review from Fort Dodge, Iowa

3.9
Details
I wanted to touch up my living room and kitchen dining room area so I bought a quart of each color paint that I thought would match the colors that I already have on the wall For some reason they couldn't get it right even though I gave them three chances to make it right and that's one too many I think! Although I was refunded the amount each time I figured that their paint machine needed to be repaired or the guys that waited on me are idiots I since then went to another paint store and they got it right the first time
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1 comment
Anonymous
#1001809

That is NOTHING! Get this.

The paint dept Ft D IA didn't bother to close a gallon of paint they mixed for us. We had multiple gallons mixed at the same time. Didn't know we were expected to inspect how well they closed them. We were told we could file an insurance claim but honestly it would be denied because it was our problem once we left the store.

(Is this honest statement supposed to make up for their error?) They said they agreed that the paint person should have closed the paint can. Really? You agree with that? Genius!

Oh, but they will replace the paint. The trunk of our car is AWFUL!

Review
#565346 Review #565346 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Unfit Menards Manager

1.0
Details
was charged $10.00 higher than advertised sale price on purchase after speaking to manger (head Manager ) he threatens to not refund your card and then hangs up on you . This guy needs serious help on how to work with the public eye and customers . If he does not get his way on the phone he hangs up on you like a little two year old . They need to replace this guy very soon because he is sick. I have never worked with such a sick individual that acts like a two year old child as this person does . It took several phone calls and him finally looking up the ad to be convinced that he was wrong . I cant believe that menards would keep this person as there head manager. He is truly unfit for the position and should seek psychiatric help.
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2 comments
Anonymous
#912053

I know a lot of managers at menards and none of them would just "hang up on you"! Clearly you were acting like a child, not the manager.

If you were being irrational then yes, they definitely have a reason to hang up on you. You are not as innocent as you think sir.

Anonymous
#910498

It's rare to find a manager hang up on you unless you are acting in less than a civilized manner. If you didn't like his reason for the price did your language become vulgar? They don't need to listen to the kind of language some customers stoop to when they don't get their way.

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Review
#565032 Review #565032 is a subjective opinion of poster.
Cons
  • Customer service
  • Response of corporate mgmt
  • Threatning solution
Reason of review
Poor management attitude and an apoligy for it should be granted by himself or others on his behavior and attitude with others
Loss
$10
Preferred solution
Let the company propose a solution
1.5
Details
Menards - Donations Review from Ottawa, Ohio
I asked Menards to donate distilled water and paper towel for my two grandsons that have cancer of the blood. I never heard nothing back from them. I spend a lot of money there to but now I will go to lowes. I heard they donates a lot to people in need.
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7 comments
Anonymous
#1163033

Yet another waste of life trying to get something for nothing and then trying to justify it through their sense of entitlement. Even worse though, you social engineer using two innocent children's affliction and then try to blame those who refuse to give a preposterously demanded handout as callous. You're the worst kind of beggar, one that paints their marks as evil for not indulging you when it is *your* behavior that is abhorrent.

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Review
#563692 Review #563692 is a subjective opinion of poster.

Menards in Bennington, Indiana - No rebate

1.0
Details
Had two rebates, they paid the small one. Next time I will go to Lowe;s, someone you can trust. Stick with cash discount. Menards is A Joke. Scam, Crooks Jerks Dishonest,Lie, cheat, shister , poor excuse for A store. Why would anyone go to Menards when you could go to Lowe;s and save money and get your discount in hand. A bird in the hand is worth two in the bush, and if you are dealing with Menards, you can expect too get the shaft. What else could I say about Menards that has not been said in all the other complaints. From reading reviews it seems my treatment was par for the course. I could have said this in two words , but you said one hundred. You suck.
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2 comments
Anonymous
#906670

No argument can be clearly explained in two words, heck even 100 is limiting. It's very clear your intellect is below average. Your rebate was probably stolen by your mailman, google it.

Anonymous
#905225

The rebates obviously work and don't *** of the majority of their customers or they wouldn't keep using them. Your submission may have been lost in the mail, you may have forgotten to put postage on the envelope, maybe they couldn't read you writing...there may be any number of reasons you missed getting one. I've never had a problem with their rebates I didn't cause...Forgot to put the rebate form in the envelope I had mailed.

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Review
#561271 Review #561271 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$33
Preferred solution
Send rebate
after a couple terrible experiences in the Menards stores in Dubuque Iowa a few years back I decided to give them another try. Oh my god there was 16 customers in line with one register open on a Friday night before Thanksgiving week. What planet are these people from...
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6 comments
Anonymous
#939302

I mean have you ever been to walmart?

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Review
#560724 Review #560724 is a subjective opinion of poster.
Reason of review
Poor customer service