Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Menards in Holland, Ohio - REBATE SCAM

I purchased 24 rolls of insulation in Nov for $6.99 with a $4 per roll rebate. I have purchased items on rebate before and usually takes 3 to 5 weeks before it shows up on the web page as being processed. After 9 weeks they still did not even show as being received. With only one week to go to be able to return the item I returned it. I figure I would just wait until the next sale, as they normally repeat the same sales over and over. Well 1 week after I made the return they all of a sudden show the rebate as being processed. Twice as long as usual to process? Ok, no problem, I'll just wait until the next sale. Well they had the sale - raised the price $1 dollar a roll and reduced the rebate to $2 a roll. Personally, I think they held the rebates on this product because of a mistake on their part. Anyway, I WILL NOT shop there again. HD and L will get me business from now on
View full review
2 comments
Anonymous
#990137

Go to rebateinternational.com you can track it at this website it says that on all rebate slips

Anonymous
#941668

Did you ever stop to think it could have been delayed in the postal system?

View more comments (1)
Review
#591052 Review #591052 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
delaying until return forced by policy
Loss
$192
Preferred solution
Price reduction
I just picked up a 1 1/2 tru-bolt padlock because I thought it was a masterlock but it wasn't I just spent about three hours trying to pick it with manual lock picks and no luck.It has a very narrow keyway and it seems to be designed to frustrate tension wrenches.The...
View full review
2 comments
Anonymous
#962822

I believe that the purpose of a lock is to lets see....LOCK! It sounds as though your lock is doing exactly as it should be.

Maybe you should learn to read the package and notice that the brands are completely different. Or maybe test the product before you place it on whatever your going to be using it on first.

View more comments
Review
#590730 Review #590730 is a subjective opinion of poster.
Reason of review
Good quality

Menards mistake cost me money

1.0
Details
I ordered 3 over head garage doors, when they came in and i had them installed i found out that the springs were the wrong ones. When I called the store I was told that they were special ordered doors and they would not help me. I had to purchase the springs form a outside vendor to complete the installation. I then returned to the store to speak with the manager, and was told that they would not help in the additional cost do to the fact that i used an outside vendor to complete the installation. The doors were being installed at my place of business and they are required in the day to day operation of my business. Besides the fact that it has been in the low 20's for the past few weeks. Not what I call good business, will be the last time I ever use Menards.
View full review
1 comment
Anonymous
#941221

If the springs that came with the door were the "wrong" springs the manufacturer would have sent new springs at no charge. I expect what you mean to say is that you want a different type of spring than you ordered.

You have 3 options when you order the door, extension, torsion or ez-set torsion. I expect you ordered extension or ez-set torsion and ran across an installer that would only install torsion springs.

Any of the 3 will operate the door but you should always talk to your installer before you special order any product to be sure you are ordering the product he wants to use. Don't blame Menards because you didn't communicate with your installer before ordering the doors.

Review
#590408 Review #590408 is a subjective opinion of poster.
Service
Menards Manager
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$370
Preferred solution
Refund the $370.00 dollars that I had to spend on the right parts to finish the installation.
Tags
  • Menards Bad review

Menards - Deck Project Review from Lennon, Michigan

We purchased a deck went to move it and it fell apart should get some kind of kick back for it. This sucks marke up our 1920 wood floors
View full review
2 comments
Anonymous
#939655

What on earth are you talking about? First of all you normally don't move a deck, once you take it's support away the structural integrity is gone.

What really doesn't make sense is how it could possible damage your wood floors? Have you been smoking something not legal in most states?

Anonymous
#954657
@Anonymous

I wondered what they were talking about too. So I read it a couple times and figured it out.

I bet they meant DESK not DECK. Moving a desk that falls apart could damage an interior floor.

People do need to take a few seconds to proof read what they have wrote or typed...

View more comments (1)
Review
#588889 Review #588889 is a subjective opinion of poster.
Reason of review
Damaged or defective

Do Not Have Anything Shipped From Menards

1.0
Details
Do not order anything that needs to be shipped from Menards. We ordered tile trim from them and paid $19.40 for shipping. When the trim arrived, they were packed in flimsy boxes that were too big for the pieces and the boxes were not reinforced. Both trim pieces were bent in half. We contacted Menards and received no assistance what so ever. When a customer pays for shipping, we expect the order to arrived in good condition. If not, the company should handle the shipping issue with the shipping company. We got no assistance from them and will never do business with them again.
View full review
Review
#588679 Review #588679 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Problem with delivery
Loss
$19
Preferred solution
Full refund

Menards - Working Conditions Review from Germantown, Maryland

1.2
Details
I'm a former employee they don't treat you fair and you never get your brakes when you should sometime they would just skip your brake all together pis poor management, and not flexible hrs as promised horrible places to work !
View full review
2 comments
Anonymous
#939208

No stores in Maryland. Why not post where the actual location for where you worked? Odds are good this a troll.

Anonymous
#938877

I've worked for Menards for years and they have never said they would put brakes on my car nor do I expect them to. As long as you get your availability in before the schedule is made I've never had scheduling problems.

I expect you are asking for days off after the schedule is made. You should be finding someone to cover your shift rather than expecting your manager to find someone for you. If you have made major changes in your availability from what you said you could work when you were hired, you might not get as many hours as they will have others already working the hours you now want.

They can't just give you the hours because you want to change your availability. There has to be enough traffic in the store to support the extra staff.

View more comments (1)
Review
#588080 Review #588080 is a subjective opinion of poster.

Pissed Off because Menards suck.....:(

1.8
Details
Spent over 800 at Menards for kitchen counters and cabinets. customer service is -20. Arin in cabinets at Manchester in Ballwin Mo. is one dangerous person on a fork lift. She was more interested in complaining about other employees and showing off on the fork lift then she was helping me. I hate them and will never shop there again I will go to lowes from now on and if you are smart you will stay away from those rippoff artists. Everyone at their stores need to take some customer service traing because no one there has any at all. From management all the way down the line...
View full review
2 comments
Anonymous
#936781

Well I didn't think they did either but that is what she was doing, I was looking at counter tops and she wasn't listening to me about what I wanted and she went and grab a very large fork lift and proceeded to pull a pallet from way at the top of this tall shelving and put it on the floor and then noticed she had pulled down the wrong one. It was very scary to me.

She was truly an unsafe person. She worked in cabinets and counters not receiving...

Anonymous
#936666

Normally people working in the cabinets department don't drive forklifts. Don't expect someone in their receiving department to know about cabinets or countertops.

View more comments (1)
Review
#586957 Review #586957 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • menards cabinets
2.0
Details
Menards - Gas Grill Review from Stover, Missouri
Menards - Gas Grill Review from Stover, Missouri
I bought a gas grill at Menards in Osage Beach Missouri in July of 2014 I've used it maybe 12 times it's a thermos grill and I went to use it tonight and the whole pan fell out the screws are all rusted the whole bottom of it is rusted out and I have a cover on it and...
View full review
2 comments
Anonymous
#935878

You don't say that you even tried to return it or file a warranty claim with the manufacturer. Looks like you ran to your computer to complain before you even checked into what would be done.

What kind of cleaner did you use? Perhaps you used a corrosive cleaner that caused the problem.

View more comments
Review
#586396 Review #586396 is a subjective opinion of poster.
Reason of review
Bad quality

Menards in Indianapolis, Indiana - I dont really have a complaint, but customer service could be better.

2.4
Details
I just want to say that the employees at menards east could take a lesson from sheila about customer service. most of the time when you ask for directions they just point. i found that eveytime i have went into the store and asked sheila for directions she has dropped what she was doing and offered to show me. believe me customers like that personal touch. I thought at first it would be just a one time thing so i went in the next time and tested her again, let me tell you , i have been in that store quite a bit since then and her attitude and service has never waivered. she is an asset. sometimes i just seek her out to say hello. she is a keeper.
View full review
2 comments
Anonymous
#935791

It's Menards policy that their employees walk you to the product you ask for, however it's just amazing how many people wait till they get to the back of the store to ask where light bulbs are. If they just had their eyes open when they walked in the entrance door they would have noticed the huge lighting display right inside the entrance door.

Same with the huge paint cans as you walk towards the back of the store.

They have a lot of displays and signage to let you know here things are. Unfortunately with as few employees as there are, you will be pointed to an area rather than the employee leaving the area they are assigned to in order to walk you across the store to show you something you should have seen if you had been paying attention to what's around you in the store.

Anonymous
#935723

Dear Sheila's mother,

Thank you for your positive suggestion

Menards staff

View more comments (1)
Review
#586179 Review #586179 is a subjective opinion of poster.
Pros
  • Service
Cons
  • Customer service
Reason of review
Good customer service
1.0
Details
We purchased a snow blower. The sign read, "Snow blower $499, $449 after rebate. I expected money back to help pay for the snow blower. Instead we got store credit. We were purchasing this for our 24 year old granddaughter. She was paying us back, so when we...
View full review
4 comments
Anonymous
#931948

yet another fallen customer at MENARDS. As I have read in other complaints about Menards, I think you have just been menarded.

Your absolutely correct about the false advertising, it goes on everyday at that place. These trolls who represent Menards are nothing but low life cowards.

Average IQ for any store manager at Menards <60. Average IQ for these trolls< 40.

View more comments
Review
#582810 Review #582810 is a subjective opinion of poster.
Service
Menards Rebate
Cons
  • Rebate
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution