I bought over $900.00 worth of merchandise at Menards in Toledo,Oh on 8-25-2018 I have a rebate coming for $99.68 that I have been waiting 9 weeks so far and haven't seen yet. I spoke with the manager at the Menards store once and the *** manager twice.
Each time all they say is wait longer. I found out the rebate was issued on 9-25-18 and I told the manager this info, and all he keeps saying is wait a little longer. It is now 10-24-2018 and still nothing They keep saying they will e-mail to find out about my rebate. They said they have no phone number to call.
I found the phone no. to corporate Menards It is 715-876-5911 and am told to resubmit. I filed a complaint with the Toledo Better Business Bureau today 10-24-2018. They told me they have over 600 complaints right now for various things against Menards.
If I don't here any response in 2 more weeks, I am going to file a complaint with the FTC in Washington. Their address is FTC.gov Will let you know what happens.
Product or Service Mentioned: Menards Rebate.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Deliver product or service ordered.