Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

I have been fighting an 11% rebate for over a week now. I made two big purchases on February 17, 11% came in to effect on the 18th.

I got a price check form and sent them off. I queried why I had only got a portion of the rebate and was told I sent the wrong paperwork to them. I since have found what they wanted and no response to emails to the rebate center.

Customer service responded with basically no you can't have it, but yes I can as I know they do honor if you have purchased the day before or else why would they have price check tickets in store for us to get.

I also placed a special order of nearly $1,300 to find when I opened the boxes some were the wrong color. Now I have to use my fuel, my time to go and change them.

So I am going to return my second purchase and re-buy it as 11% is again on right now so hey Customer service I will get the rebate I earned!!!!!!

Product or Service Mentioned: Menards Rebate.

Reason of review: Special Order wrong and rebate issues.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Menards sucks the big fat "D" I never got my rebate either.