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Menards Rebate Review

3.7
Details
Have a rebate coming for 580.85 and never received it. I called the store and they said their is no number to call. Emailed menards rebate international but they dont email back. I put in my tracking numbers,and cant find my rebate. I know I mailed it on time
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Review
#675363 Review #675363 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Problem with delivery
2.0
Details
I've had many issues with Menards. I don't shop there cause they don't guarantee their products. They can't admit when they are wrong and give their customer the service they need . Bad Customer Service.
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6 comments
Anonymous
#1014833

Menards did my kitchen design but I opted to buy my appliances somewhere else. When I was buying the appliances I called the designer and asked her for certain measurements.

It was crystal clear that the appliances would fit. Turns out they didn't .

When the designer was called on it and asked to provide an additional panel to complete the project at no cost to me.

She got her manager involved and they opted to not help. Her comments was "you should of bought the appliances here"

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Review
#675336 Review #675336 is a subjective opinion of poster.
Reason of review
Warranty issue

Rapid Loc Hardwood Flooring Review

1.8
Details
Rapid-Loc flooring is beautiful but it has the most loud awful cracklings sound when you walk on it. Went to menards they said contact manufacture. Contacted manufacture they asked me to send receipt with flooring and padding . No one returned my calls. Continuously called and left messages. Still no return call. Can anyone advise on what to do ? Has anyone had this problem ?
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Review
#675335 Review #675335 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Been waiting 3months for a rebate of over $420.00 but have not received. I tracked it and it said a check was issued a month ago. I call BS on that. Emailed them to cancel original and send another. Im doubting the 1st check was ever sent and doubting they honor my...
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6 comments
Anonymous
#1043044

Don't believe you get checks. Just in store credit. So don't know why they would say they sent out a check

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Review
#674939 Review #674939 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Poor customer service
1.0
Details
I bought a Brute power washer with an Honda engine last Summer 2014. It cost over $500. I brought it home and set it up strictly according to the instruction manual and it ran for about twenty minutes and stopped. After double checking the setup and looking online for...
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6 comments
Anonymous
#1206668

I keep seeing a lot of post from States that don't have a Menards. I'm bored and used to work here so was just reading the post. I've seen at least 6 post from States out east.

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Review
#673806 Review #673806 is a subjective opinion of poster.
Cons
  • Response of local management
  • Refund policy
  • Store manager attitude
Reason of review
Bad quality
2.0
Details
We ordered a shed kit from menards. We thought picking it up would easy and not take long. Yea right. They didn't know what door we needed to go to. Nothing was put together, shingles here, tar paper there, shed over there, nails go find them somewhere in the store. We...
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5 comments
Anonymous
#1042719

lmao do u not realize they only bundle stuff if it is being delivered? u went in in the middle of the summer AKA the busy season, y would u not expect to spend a decent amount of time in the yard? jump off ur high horse u r not the most important person in the world, u got ur *** so y r u complaining

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Review
#673193 Review #673193 is a subjective opinion of poster.
Cons
  • Waited forever to be helped
  • Poor customer service
Reason of review
Poor customer service
1.0
Details
We had bought a new bathtub and walls for my new bathroom First problem was they told us oh yea it will fit inside your suburban then we pull around and it doesn't fit so had to pay someone else to come pick it up . Then we remodel the bathroom and put the tub set in...
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1 comment
Anonymous
#1012691

If the tub fit the walls should have fit as well. My guess is that when you returned the walls you didn't have your receipt.

If you had your receipt you would have received a refund in the form you paid for it. Without a receipt you only get a store credit for returns. I expect you complained about the store credit and said you didn't need anything else they sell.

Since they sell food and everyone buys food, they suggested that groceries were something you could use the credit for. Be happy they gave you store credit, they could have refused your return without a receipt.

Review
#672849 Review #672849 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Not as described/ advertised

Menards Staff Review from Hastings, Minnesota

Nights and weekend service and knowledge had always been horrible at all of menards contractors service desk, (using several of the menards stores in the Twin Cities metro area and western wi) now you take away the go to guy during the week at all the stores? It took a long time to build a good trusting business relationship with a few of these stores knowledgeable hard working employees. There goes the little service menards had. Looks like I'll go back to the small lumber yards. Gotta love the thinking caps at corporate, might save some money now but when they look back, they'll see this was what brought menards down. Dissapointed
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2 comments
Anonymous
#1015389

So sorry because you now don't have just one person to stick his (or hers) nose up your "contractor" *** Guess you'll have to take advantage of the whole crew just like any other customer who spends money in the store

Anonymous
#1013129

As a contractor you should know who your account manager is. You should also know they don't work nights, never on Sundays and few Saturdays.

What small lumber yard are you going to go to that is even open on nights and weekends? Good luck finding a yard that can offer the range of products and hours that Menards does.

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Review
#672551 Review #672551 is a subjective opinion of poster.
Reason of review
Poor customer service

Menards - Riverstone Countertop Review from Chesterhill, Ohio

1.0
Details
Got a quartz countertop at Menards. Sink part and bar part does not match. They will replace, but will not pay to install or for any supplies. I already paid alot of money for that. It was their mistake, so they need to do this. They say warrenty doesn 't cover it. Now I got *** countertops from Menards. So think twice before you get anything from Menards. So disappointed.
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1 comment
Anonymous
#1011944

Why do you expect Menards to pay to install the countertop? Menards doesn't install products so you didn't pay for installation when you ordered the top. Hopefully your not saying you already installed tops that were not what you ordered and now you want them to pay for having the top removed and re-installed because you didn't bother looking it before you installed it.

Review
#671916 Review #671916 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Menards Staff Review

4.0
Details
Menards in Rice Lake has a young man, Keegan, who is the most helpful sales person i have ever met. I doubt if he gets paid anywhere near what he's worth!
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Review
#671594 Review #671594 is a subjective opinion of poster.
Reason of review
Good customer service