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I prepaid for a boxed set of furnace filters on July 2, 2015 because the store didn’t have them in stock. They estimated a delivery date of August 12 and said they’d call me when they came in. On August 21 I still hadn’t heard boo from Menards so I called to find out...
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2 comments
Anonymous
#1047516

Another *** who does not read the bottom of the page or listen to the person helping them. You must purchase to order and u must give an email to be notified. I know why so many people get scamed every year no one reads the paperwork good job.

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Review
#686703 Review #686703 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$56
Preferred solution
Deliver product or service ordered
I went to buy a piece of furniture that was on sale. I asked the check out girl to help me. She turned her back on me, and waited on the next person, who was a menards employee buying treats. I will never ever shop at Kokomo, indiana menards. I reported the clerk...
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2 comments
Anonymous
#1047525

So u proboly Walked up to a cashier who was waiting on a employee making minimum wage on a non paid break trying to get a drink. Acting as if such person ment nothing because they wore emploee clothing barged up and demanded help out of turn hence a line.

And a cashier at a register I'm sure she is not allowed to leave is the best place or idea u could come up with to find help in a 40,000 sq ft store hum. I agree u should never shop there again with your rude behavior those poor people may have been rude to an actual sensible person needing help because of you.

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Review
#686482 Review #686482 is a subjective opinion of poster.
Cons
  • Way i was treated
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.9
Details
i had come into my mankato menards wanting to do a siding project. i had told the order dept dimensions and what i had from previous project. i finished i had 2 whole boxes of siding left, so i took back to store with receipt in hand. 25% return fee on my siding...
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4 comments
Anonymous
#1047528

Perhaps being a informed buyer would be a better idea there are many apps for estimating material needed and everyjob being diffrent it's hard to be 100% correct it's why you usually order 10-20% more than required so you don't scap it in or have to wait two weeks to finish a job. Did I mention that we are lucky that stores take returns of unwanted items it wasn't that long ago it was buyer bewair and you were simply stuck. Thanks for the sad sad story.

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Review
#686023 Review #686023 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • Return and repayment policy
Reason of review
POOR RETURN POLICY AND THE THEFT OF MY $75.00
Preferred solution
RETURN POLICY TO BE CHANGED AND PERCENTAGE ON RETURNS LOWERED..
I had 2 rebates, one for $20 and the other for $35; I received the $20 rebate within the expected time frame. I checked the Rebates International website looking for the other one, and there was no record of it at all! After some researching online, I was expecting...
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Review
#684662 Review #684662 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Good customer service
1.6
Details
Menards Corporate office, Eau Claire, WI ~ Just want to say to all of you, you guys suck @ your jobs. Unless your job is to thoroughly screw over your employees. Working conditions that YOU say are the ONLY way we can do certain things are unsafe and at times actually...
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3 comments
Anonymous
#1047532

So this was your first job then? If you really cared about how your being treated and paid you would purchase from smaller company's or mom and pop shops.

Kinda the way menards started in the 70's but you proboly shop at wallmart and *** about your new job in another corporation that cares even less about you.

If you want to change corporate America you have to change your self . But you won't you'll just complain.

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Review
#684424 Review #684424 is a subjective opinion of poster.
We purchased a Remington self propelled push lawn mower. We took it home assembled it and upon trying to start it we learned that would be no easy task. It was extremely difficult to start but we just chalked it up to being brand new. We finally get the mower...
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3 comments
Anonymous
#1047536

Well obviously you have the Internet and can find sites such as this. Just a suggestion the next time you go to make a long term purchase use the web to find a review of the product your buying.

And being the guy that has personally killed 6 lawn mowers you hit something tree stump metal cable chunk of steel curb ect. But I will agree with you that lawn mower is a piece of junk but I got mine for $100 at a pawn shop.

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Review
#683791 Review #683791 is a subjective opinion of poster.
Service
Menards Manager
Reason of review
Bad quality
I rented a tile saw today from the Appleton East Menards. Although we got it to work, it was in poor condition and the blade barely functional. It was due back at 4:30 which was about the time we were hit with a bad thunderstorm - trees down in our neighborhood, etc....
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3 comments
Anonymous
#1047538

So if you have to be at work at 8 am and you don't get there till noon but it's raining and trees and a rainbow does your boss still pay you from 8 am ?? Grow up!

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Review
#683019 Review #683019 is a subjective opinion of poster.
Cons
  • Customer sevice
  • Return policy
Reason of review
Poor customer service
Loss
$6
Preferred solution
revamp your customer service department!! Educate them on being friendlier, easier to work with. Is the $6.30 worth *** off your guests? How about smiling once in a while?
I hate the check out system. It is poor customer service. It feels like, get your money, than get out of the way. Before you can even get your Things off the counter, they are checking someone else out. I am a small senior citizen and it doesn't matter if what you...
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2 comments
Anonymous
#1047540

Ahhh the good old days. When the nice man deliverd your milk in the morning.

True fact 30% of shop lifters are over 60 years of age. Can you trust your gma can you?????

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Review
#682650 Review #682650 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I have ordered thousands of dollars of product from this company all thru online orders, I can truly say they are incompetent in all aspects of there business, I get orders that are short, regularly damaged due to insuffient care or packing and some orders just cant...
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3 comments
Anonymous
#1047546

Perhaps you should just take your self into a store and purchase from a person. Oh wait I'll buy from a online service but then when I'm not happy I want a human to help me but all I get is this automated ***.

Reep what you sow.

You buy cheap Chinese *** online to save a dime and then get angry when there's a delay. Nice

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Review
#681074 Review #681074 is a subjective opinion of poster.
Service
Menards Shipping Service
Cons
  • Will not respond to meaasages or ship order
Reason of review
Order processing issue
Loss
$475
Preferred solution
Full refund

Menards Paneling And Planking Department Review from Toledo, Ohio

I loaded paneling three seperate times that was damaged i mean 70percent of inventory was damaged and the offer to take one dollor off lol and told me they could return to the store for a full credit so my point is it was ok to let me the customer waste my time digging through junk and wasting my time home depot has never treated me that way in 25years so i went there and was treated well no junk paneling on shelves and same price took me half the time
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Review
#678852 Review #678852 is a subjective opinion of poster.
Reason of review
Damaged or defective