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You had a ad in Sunday's paper for hand warmers I drove 5miles to buy them. I looked all over asked two workers were they would be they both said the were in the hunting dept I looked twice nothing. I ran to another worker and had her looked them up,she did and told...
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Anonymous
Anonymous

Wow, what a problem to be pissed about.

Anonymous
Anonymous

Ads are prepared 6-8 weeks in advance. Seasonal products may be put in an ad based on shipping dates from a supplier. Looks like this is a case where the manufacturer didn't g...

1.0
#1135281
Reply to reviews
I ordered 13000$ of goods on 9/27/17 and had it delivered was told i had to pay two delivery charges because they had to send two trucks. I also had to return items that were damanged beyond use. On item is a range that as of 11/19/17 I still have not received. Told it...
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Anonymous
Anonymous

Why are you complaining about having to pay 2 delivery charges? Menards doesn't have delivery trucks. Deliveries are hauled by independent carriers. Their trucks and drivers a...

1.7
#1134094
Reply to reviews
Didn't get what was promised they won't refund my money so I'll see them in small claims court
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Anonymous
Anonymous

OP:No-one is a mind reader.I have no idea what this complaint is about.

Anonymous
Anonymous

What did you think you were going to get and what did they give you? Was this stock merchandise or special order? Did they tell you they wouldn't take it back at all, or did t...

#1133149
Reply to reviews

Menards Customer Care Review

Menards
#963394
5.0
Details
Had great experience at Menards in Farmington. I was greeted with a warm smile and personal guest service by Denise. Im excited to show off my interior christmas arrangements that Denise patiently came up with and gave me alot more ideas!! Merry Christmas Denise & Farmington Menards!
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on November 24, 2016

Menards
#960556
5.0
Details
Staff went out of their way to help me and explain how the furnace system works, even getting me information to tslk to the company. Love this store. Many products made in USA, at reasonable prices!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on August 05, 2016

Menards
#895529
3.8
Details
We've always gone to Menards it's one of our favorite stores. All stores have a little glitch here and there but no different it's awesome deals save a lot of money and they have good products.
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Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on June 04, 2016

Menards
#859857
I had other bags in my cart like the other customers thats the issue i had won't shop here again any .questions 7656104362
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Menards - Corporate Lies Matter!
Menards - Corporate Lies Matter!
Menards - Corporate Lies Matter!
Menards - Corporate Lies Matter!
Menards - Corporate Lies Matter!
Menards - Corporate Lies Matter!
They used to call it Flim Flaming, then Hustling, then Rip Off, then Bait and Switch, or Cover Up . However, in today's world with 400% intre$t Title or Payday Loans they just call it Business ! Corruption at it's finest and they don't even need a gun to rob you. I...
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Anonymous
Anonymous

You purchased a solid core oak door, not a solid oak door. I'm not quite sure what planet you come from but you're not going to find solid oak doors for $100. Shop the competi...

2.5
Product
I liked
  • Generally the staff
I didn't like
  • Response of local management
  • Store manager
#1133078
Reply to reviews
Menard's Wyoming location is crooked as lightning. They sent me the wrong material twice and lied about the 11% rebate. They will not help you even if it was their mistake on the rebate. If you live out of state I highly recommend you stick with Lowe's or Home Depot....
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Anonymous
Anonymous

What do you mean by sending the wrong materials. Did they ship something other than what was on your order? Were you expecting something other than what you ordered? Did the m...

#1133029
Reply to reviews
I was thrilled to discover Menards now offers shipping because I had always liked their store and now because of distance and transportation reasons, I just can't get there in person. I have a Home Depot and Lowes closeby. I went to menards website with my list, put...
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Anonymous
Anonymous

Menards is a brick and mortar company. On-line orders are only there because people asked for it. Their efficiency is supplying the brick and mortar stores, not shipping on-li...

#1132990
Reply to reviews
I ordered an item from Menard online. Within one minute I realized I had ordered the wrong item - I clicked through their "Cancel The Order" process, and I went to bed. Twelve hours later they responded and told me that it was too late to cancel the order. In addition...
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Anonymous
Anonymous

BUT, Menard's does do it within the law. That's the problem. Consumers expect them to go above and beyond what is required by law. Why would they do that if it costs them mone...

Anonymous
Anonymous

The point is that Menards did nothing to solve the problem.

#1132469
Reply to reviews
I find it interesting that all of the "anonymous" comments appear to be written by people from Menards and defending the store no matter what the complaint. Also interesting that their responses are very consistent with my personal interactions with store and corporate...
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Anonymous
Anonymous

Mr. Shark Nasty is correct. You're anger at the store employees is misdirected. These poor saps are simply doing what they are told by senior level executive leadership (at ...

Anonymous
Anonymous

I worked for Menard's for 8 months and in retail for over thirty years. I will tell it like it is whether it seems like i am supporting Menard's or not. Unfortunately a lot of...

1.8
I liked
  • Deshaun was helpful to my mother
I didn't like
  • Wont accept return on defective product
#1131966
Reply to reviews
I purchased four sets of flea bombs for a total of 8 bombs for a total of $30 purchased on my Menards card I took the bombs home bombed my house and they did not work it did not kill the fleas I brought my receipt back to Menards on the 15th to try and get a refund so...
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Anonymous
Anonymous

What 100% satisfaction guarantee are you taking about? If this was something you saw on the package it is a manufacturer guarantee, not Menards. In that case you would contact...

Anonymous
Anonymous

So you brought a receipt with no product, not even the used product, and wanted then to give you money or credit to buy something else? No, retailer will do a refund without n...

4.2
#1131756
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Contact Menards

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
United States
Phone:
(800) 871-2800
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Menards Products and Services

All Menards Products
Manards contractor totaly rip me and my wife off after loosing ourhome to a fire.Our 10'×40' deck looks like a kid built it with meterials that look like scrap.half our windows are missing the bottom framing,our drywall is a disaster.This is after they segested get rid...
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1.0
#1131541
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