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My brother and I were in you store today.He is 75 and legaly blind. We wanted to check out th 4 small items he had at the customer service desk( like we have done many times before. We were told no. It was a corporate decison.So my brother had to walk so much futher,...
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3.8
Ontario, Ohio
#1117036
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October 12 2017 I witnessed a employee of Menards at the Saginaw Mich. store be abruptly rude to a elderly lady that was trying to return a portable generator that was defective. The generator was purchased approx. 6 hours earlier. The generator would not start on the...
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Anonymous
Anonymous

They CAN'T take back anything that has had GAS put in it! Jesus people is it THAT HARD TO UNDERSTAND?

Anonymous
Anonymous

I think you know good and well that if a person purchased a GM car, drove it home and it wouldn't start a hour later GM is not going to refund the purchase price of the car. T...

#1116315
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I was in Menard's today 10/15/17 between 1:00 and 1:30 PM checking out at the 6 items or less isle. I had over a $100.00 in merchandise on the counter. I was getting ready to pay and I asked the lady attendant if I could get a couple of extra plastics bags during check...
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Anonymous
Anonymous

Maybe she wanted to go home and use them to change her cat box. Maybe she wanted to use them to put yard waste in. Maybe her car seat was wet from rain and she was going to ...

Anonymous
Anonymous

Yeah, that's one of the ways people steal stuff from them. Good try though.

1.0
I didn't like
  • Way i was treated rude cashier
#1115572
Reply to reviews

Menards - Lawyer

Menards
#1116646
1.0
Details
Will contact lawyer if that
Comment
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Exchange, Refund and Cancellation Policy

Menards - Lawyer

Menards
#1116645
Lawyer contact you if i don't talk
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Menards - Lawyer contact

Menards
#1116643
1.0
Details
Content a lawyer if i dont talk to a person
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Menards - Same deal with flashlights

Menards
#1116300
1.8
Details
Bought 2guidsman flashlights on Black Friday sale .5 months later both quit working .don't have reciptes and the do carry anymore .and Menards won't exchange for any other type
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Nice try to blame it on the consumer - I have filled out so many of these rebate forms and only received one after I complained - it magically showed up - I am not alone in saying I will not shop at Menards because of the rebate scam - my advice is Menards stop the...
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h.kitchener
h.kitchener

Menard's has another of their 11% rebate promotions again this week. Seems like every other week they have it. This is because it is a money-maker for them. However, yes I agr...

1.9
Long Grove, Illinois
#1115456
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I have submitted 2 different rebates to Menards over the last 4 months and have not received any back. I have sent e-mails, but received no response by Menards on my request. Are these being processed? Or are they being ignored on purpose? . Why offer rebates when not...
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Anonymous
Anonymous

Did you bother going to Menards.com and checking your rebate status on their website?

2.6
I didn't like
  • Rebate process and payment
#1114472
Reply to reviews
I have a 224.00 rebate coming an spent 3500.00 total for roof supplies an have sent email an no response, I will not shop with menards again they just pass the buck instead of resolving the issue! False advertisement to get ya in the store! Service on rebate questions...
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Anonymous
Anonymous

The store has nothing to do with the rebates. Have you tried contacting the e-mail address on the rebate form or checking the status of your rebate on Menards.com.? You should...

1.0
Bradley, Illinois
#1112538
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In April 2017 I purchased a fence that had a rebate! I filled out all of the necessary forms,and mailed it in. In July I checked on the status? They e-mailed me back after several weeks and said the check was sent but never cashed? They told me then they would void...
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Anonymous
Anonymous

First off, you don't get a rebate check from Menard's. You get a little post card that is a store credit only. If you are expecting to get a check you can cash and spend anywh...

Anonymous
Anonymous

Doesn't sound like you tried another e-mail. You just called the store and they have nothing to do with processing rebates. When you first contacted them did you check to see ...

1.0
#1111236
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I was pretty excited to find the shower enclosure I was looking for $20 cheaper than anywhere else! Being new to the area, I had never been to Menards. I order them on line and they came in about 2 weeks later. I picked them up and they did not fit. Pretty bummed I...
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Anonymous
Anonymous

OP:This is the link to their return policy, which you have access to.https://www.menards.com/main/menufootermobile/return-policies/store-return-policy/c-3545.htmWhen you read ...

Anonymous
Anonymous

Go to their web site and look at their return policy. It's pretty clear that there is a 25% restock charge on on-line orders and special orders. If it wasn't a stock item in t...

1.0
I didn't like
  • Being ripped off
#1111203
Reply to reviews
Bought a dryer. 11% rebate. Never was entered at the home office rebate center. If you purchase anything over $50.00, do not expect your rebate. It magically does not get there. An Illegal practice you are going to get caught menards and you have a bad reputation...
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Anonymous
2601rain

Agee!

Anonymous
Anonymous

There are a lot of complaints about rebates. Are you sure that you are using the correct rebate slip? The number on your sales slip must correspond with the number on the re...

1.7
I didn't like
  • Workers and management
  • Poor quality product
  • 11percent rebate rip off
#1110630
Reply to reviews

Contact Menards

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
United States
Phone:
(800) 871-2800
More
The contractor manards hired did a terible job
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Anonymous
Anonymous

What the heck is manards?

Anonymous
Anonymous

Don't quite know what you are talking about. Menards does not offer installation of any of their products. If anybody hired a contractor to install a product you purchased the...

#1109887
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