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Purchased a Yard Machine push mower here, got it home and it wouldn't start. We followed the instructions, used the correct fuel, checked the oil and filled appropriately to the fill line. The mower never turned over. Tried to return it two days later and was told...
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MrSharkNasty
MrSharkNasty

First and foremost Home Depot and Lowes are no different, if you do not believe me I welcome you to search their "complaints" on this website. Menards is not the only big box ...

Anonymous
Anonymous

Perhaps you should go back to school and learn another lesson...how to read. They have signs around the mower displays that make it pretty darn clear that they aren't going to...

1.9
I didn't like
  • Customer sevice
#1051454
Reply to reviews
Closing the garden entrance is very inconvenient, especially for handicapped. You don't even have carts at closest entrance! Very inconvenient! Home Depot and lowes have garden entrance
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Anonymous
Anonymous

You were there either very early in the morning or late at night. In season the garden center doors are open when traffic supports having a cashier out there. Before 8 or 9 in...

1.7
#1051371
Reply to reviews
They rob from you and do not care. Dan, the manager did not care. He chose to impose a 25% punishment "restocking" fee on a couple items we ordered online and picked up at the store. These terms are literally buried in link after link online. No indication of this when...
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Anonymous
Anonymous

I don't see why you make it sound like it's so hard to find their return policy. There are a number of ways to see it. The easiest is on the page where you enter the quantity ...

MrSharkNasty
MrSharkNasty

Did you pay shipping and handling on this item? Nope! Restocking fees are in place to recover that lost money. You only get it free if you keep the item. Otherwise Menards now...

1.0
#1050708
Reply to reviews

Materials For Small Projects Review

Menards
#1049584
1.0
After Rereading your response leads me to believe you have no intention of resolving the situation. Is that your intention? Not a word back. This is what is called customer service?I expected more……you need to right this wrong
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Menards Rebate Review

Menards
#1035316
1.0
Two complaints. Rebates voided and unresolved since January. Poor service from Cedar falls Iowa store and manager on duty.
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Short Review for March 09, 2017

Menards
#1018993
2.4
Sold me the same broken stove twice in four days
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Short Review for February 23, 2017

Menards
#1012692
1.1
The guy In blinds was one of the worst guy I have ever dealt with cocky as ***
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Went to this Menards (very first time in any Menards store) on May 21, 2017 and was unable to locate anyone to help in the Doors area (I needed a storm door). An associate had to page/call for someone for me, and then when he came walking toward me, acted as if I had...
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Anonymous
Anonymous

If he was able to suggest a custom door he would have had to discuss sizing with you, which suggests that he did come up with suggestions and ideas for what you needed. The si...

I didn't like
  • Customer service in the doors department
#1050451
Reply to reviews
We purchased two post lights on line on 5/16/17 and had them shipped to the Manchester, MO. store. When we received them they turned out to be of poor quality. We returned them the next day and were told that there was a 25% restocking charge. No where during the...
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Anonymous
Anonymous

It's always a good idea to look at return policies before you place an on-line order anywhere. Had you looked at their policy before you placed the order you would have seen t...

2.4
I liked
  • Selection
  • Ease of using website
  • Prices
I didn't like
  • Hate their rebate system and return policies
  • Lack of caring on part of personnel
#1050209
Reply to reviews
This company is the worst company to ever have to deal with. First they have lower prices and give an 11% discount on top if it, because their products are about 40% cheaper than any other store. You get what you pay for. And don't expect to them to make any of their...
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Anonymous
Anonymous

Going to Home Depot or Lowes won't be a lot different. Just look at their complaint boards. Big box stores are great at selling you a product at a low price. What you give up ...

1.7
I didn't like
  • Way i was treated
#1048927
Reply to reviews
Took my money refused to deliver then refused to return money 11,150
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Anonymous
Anonymous

OP:More details are needed regarding your complaint.This complaint is vague without more details.Exactly how do you expect any business to address a complaint like this when y...

Anonymous
Anonymous

Very poor post. a little detail would go a long way. What is it you bought? What were you expecting for delivery? Tell a story if you and people to believe you. Note to pissed...

1.1
#1048089
Reply to reviews
I stopped going to Menards 1 and 1/2 years ago, because they only had 1 motorized cart to use. With much difficulty I got in contact with the company and all you get as a result is some talk about how much Menards care for their customers and other sweet BS which I am...
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Anonymous
Autum

Well aren't you just a special little diamond!

Anonymous
Anonymous

Interestingly enough - we had a manual wheelchair in our store (small retail establishment) and our insurance company said it's too much of a risk and to get rid of it. There...

#1047902
Reply to reviews
I tried to purchase 4 bags of mulch at the Peoria IL store. I was told by the manager (Adam) I could not purchase the mulch at the cash register. ( I had purchased 4 bags the day before at the cash register.). He started to help me, then stopped, got in line with other...
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3.0
#1047841
Reply to reviews
Was looking for flooring and some ideas for a new type of room. Couldn't find anyone on a Friday. I know it's mothers day weekend but still at noon should have some one there. Looked for about 20 min. Didn't see the name on the screen and the one person who I stopped...
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Anonymous
Anonymous

Big box stores aren't over staffed to start with but you will find even less help if you shop at meal time. The one person left in the department at lunch time may have been c...

1.0
#1047213
Reply to reviews