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Just about every visit to a Home Depot and especially a Lowes is a huge disappointment. We need Menards stores in OKC and Tulsa now!Just about every visit to a Home Depot and especially a Lowes is a huge disappointment. We need Menards stores in OKC and Tulsa now!Just about every visit to a Home Depot and especially a Lowes is a huge disappointment. We need Menards stores in OKC and Tulsa now!Just about every visit to a Home Depot and especially...
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Anonymous

Anonymous Then write to Menard's Corporate office about this.

4.7
I didn't like
  • Locations
#1014807
Went to Menards Saturday and, yet again, was disappointed. No carts for handicap people like me available. Lady behind counter said sorry in a tone of voice that made it clear she was anything but sorry. I then shuffled toward the restrooms. When I arrive there, I find a regular knob on the door, this is a violation of the ADA!! The handle must be a lever!! Since I couldn't grip the knob, I went to the handicap stall in the men's room. What a...
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Anonymous

Anonymous OP:
According to the ADA, as long as any handicapped customer is able to enter a place of business, that business is ADA compliant.
According to the ADA, handicapped ca...

1.6
#1014573
Bought a really nice vanity (it wasn't cheap) and picked up. Brought it home and lugged it upstairs for the contractor (weighs over 200lbs). Turns out one of the drawers wouldn't close correctly and 1 leg was shorter than the other three. Lugged it backdownstair, loaded back into the minivan and returned it. Btw, the road trip to the store is over 45 miles away. Got a replacement one that of course had to be specially ordered and shipped (more...
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1.1
I didn't like
  • Customer service rep did not care
#1014553

Short Review for February 24, 2017

#1013247
1.0
No answer no ring tone.
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Short Review for February 23, 2017

#1012692
1.1
The guy In blinds was one of the worst guy I have ever dealt with cocky as ***
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Menards Customer Care Review

#1003562
used coupons only took 1 had 9 didnt take the first employee on register didn't try management didn't try to help and didn't understand mernards coupon policy online i was there over 30 minutes checking out 7739817297
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Menards Customer Care Review

#982383
3.7
Very difficult to get employees to help or even acknowledge the customer. Menards South of Rochester, Mn. really needs to train their employees better with customer service. After all, we are the reason they have a job.
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Ordered 2 bathroom cabinets online at Menards: a linen cabinet and a single sink base; however, when my contractor looked at them he stated he cannot install them as it would put me out of city code for distance between cabinet and toilet. (The feet of each cabinet come out 1/2" away from the base. So instead of being a 36" cabinet, its 37". So instead of picking up the order, I wanted to return it. Keep in mind, they are still in the boxes and...
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Anonymous

Anonymous They shipped it to you and that costs money... restocking fees are pretty standard in today's America. Sounds like less a problem with Menards and more a complaint about gener...

MrSharkNasty

MrSharkNasty Restocking fees are to recover the lost $$ from shipping and handling. You had free shipping to the store, and I bet you didn't complain about that. When you didn't hold up yo...

#1011194
Bought a gas grill to assemble. However, it would not fit in my car. They did not have a truck to rent and I did not have anyone around who had a pickup. When I asked about delivery, they said two weeks. I returned the grill and when asked why, I said "I can't get it home." She said that was fine but needed to call a manager and told him I was returning it because I couldn't get it home--he said fine. Really? No employee who has a pickup who...
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Anonymous

Anonymous ANY place you tried to pull this you would have gotten the same deal, its a liabilty issue, you waste of air. Suggesting an employee use a personal vehicle is just asinine: ...

Anonymous

John I agree 100%. A good store would find a way to make your deal happen. Using an employees vehicle is unrealistic but, they should have found transport for the item. They don't ...

3.3
I liked
  • Selection
#1010053
A month ago I ordered and received a Frigidaire dishwasher from your Davison, MI store. I took it home and paid an installer to take out my old dishwasher and install the new one. After installation it was discovered that the new dishwasher was defective. It was leaking around the door. After paying the installer for his work ( it wasn't his fault the dishwasher was leaking) I called the store and spoke to a sales rep. in the appliance...
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MrSharkNasty

MrSharkNasty This is a public form so why you're addressing Menards in your opening sentence like you're talking to someone who represents the store is beyond me. Your title is "Menards Bi...

Anonymous

Anonymous It is unfortunate that in this day and age that there are so many dishonest people in the world. I doubt that you would hand a stranger $500 with a promise they would give it ...

5.0
#1009996
Bought an $800 bed never got my 11% rebate and it's been about 10 weeks don't know what to do that's a lot of money I could really use the rebate money what should I do
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MrSharkNasty

MrSharkNasty $88 is not a lot of money. You either filled out the rebate hastily or it was lost in the mail. It's possible you it still could be on the way. Some of my rebates have taken 1...

Anonymous

Helen check the status at: www.rebateinternational.com. When I could not find my status, I sent an email with the info. Please note that the rebate is in the form of a merchandize ...

#1007178
i bought a counter top with a 45 cut on one end the other side wasnt in stock. no big deal i would by it later after the contractor finished the cabinets. well the contractor finished and was ready for the counter top. went back and they had one but was damage so i had to buy different set. manager said no problem they would take the other one back. but what he didnt say is since it was over 90 days i onlt got in store credit. after i spend that...
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Anonymous

Anonymous Google Lowes return policy. Looks like they won't even let you make any returns after 90 days. I would tend to think 3 months to install cabinets is a long period of time. Sou...

Anonymous

Anonymous Just a few things...first why would you buy something like countertop with a particle board back and let it sit around that long before you used it? You are only asking for it...

#1007093
went to new Menards store grand opening. found a fire extinguisher i was needing for $39.77. was charged $49.95 plus tax. went back to the isle i got it in to make sure i wasn't mistaken on the price. an employee named Ken helped me and took the sticker displayed with the item back up front to a manager. they offered to refund the overcharge but acted like they were doing me a huge favor by letting me have it at the original price. I was not...
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Anonymous

Mister Customer Most likely Ken the employee was a local resident who was hired on when the store opened as a new employee and tried his best to provide proper customer service like he most l...

#1005819

Contact Menards

Headquarters Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
Phone:
(800) 871-2800
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No wonder they are the "richest" retailers in Wisconsin! With rebates only good in THEIR store and restocking fee of 25% on items. The restocking fee is not stated anywhere on Internet when ordering, sales person at store said it was on special order but cooperate will not invert in letting consumers ordering on line what those items are. Instead, they let a customer purchase and the only place this is noted is on the receipt which means it's to...
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Anonymous

Anonymous I mean if you had to receive a million cry baby complaints wouldn't you want a paper trail to stay organized too? Hey guess what you can complain on THEIR website too. Crazy y...

Anonymous

Anonymous I just looked at their website and typed "return policy" in the search bar. I chose online returns and it clearly states there is a 25% restocking charge for returns of online...

1.7
#1005347