filters
state:
Show
city:
Show
category:
Show
product:
Show
Purchased a Yard Machine push mower here, got it home and it wouldn't start. We followed the instructions, used the correct fuel, checked the oil and filled appropriately to the fill line. The mower never turned over. Tried to return it two days later and was told...
Read more
Anonymous
Anonymous

Perhaps you should go back to school and learn another lesson...how to read. They have signs around the mower displays that make it pretty darn clear that they aren't going to...

1.9
I didn't like
  • Customer sevice
#1051454
Reply to reviews
They rob from you and do not care. Dan, the manager did not care. He chose to impose a 25% punishment "restocking" fee on a couple items we ordered online and picked up at the store. These terms are literally buried in link after link online. No indication of this when...
Read more
Anonymous
Anonymous

Don't blame Dan. He doesn't set the return polices. Dan is just an employee who is expected to enforce the polices handed down by the corporate offices if he wants to keep his...

Anonymous
Anonymous

How did he punish you? It is pretty clear by looking at their return policy on their web site that you will be hit with a 25% restock charge for returns if they take the produ...

1.0
#1050708
Reply to reviews
Went to this Menards (very first time in any Menards store) on May 21, 2017 and was unable to locate anyone to help in the Doors area (I needed a storm door). An associate had to page/call for someone for me, and then when he came walking toward me, acted as if I had...
Read more
Anonymous
Anonymous

If he was able to suggest a custom door he would have had to discuss sizing with you, which suggests that he did come up with suggestions and ideas for what you needed. The si...

I didn't like
  • Customer service in the doors department
#1050451
Reply to reviews

Short Review for May 24, 2017

Menards
#1051371
1.7
Closing the garden entrance is very inconvenient, especially for handicapped. You don't even have carts at closest entrance! Very inconvenient! Home Depot and lowes have garden entrance
Comment Be first to start a discussion
Show

Materials For Small Projects Review

Menards
#1049584
1.0
After Rereading your response leads me to believe you have no intention of resolving the situation. Is that your intention? Not a word back. This is what is called customer service?I expected more……you need to right this wrong
Comment Be first to start a discussion
Show

Menards Rebate Review

Menards
#1035316
1.0
Two complaints. Rebates voided and unresolved since January. Poor service from Cedar falls Iowa store and manager on duty.
Comment Be first to start a discussion
Show

Short Review for March 09, 2017

Menards
#1018993
2.4
Sold me the same broken stove twice in four days
Comment Be first to start a discussion
Show
We purchased two post lights on line on 5/16/17 and had them shipped to the Manchester, MO. store. When we received them they turned out to be of poor quality. We returned them the next day and were told that there was a 25% restocking charge. No where during the...
Read more
Anonymous
Anonymous

It's always a good idea to look at return policies before you place an on-line order anywhere. Had you looked at their policy before you placed the order you would have seen t...

2.4
I liked
  • Selection
  • Ease of using website
  • Prices
I didn't like
  • Hate their rebate system and return policies
  • Lack of caring on part of personnel
#1050209
Reply to reviews
This company is the worst company to ever have to deal with. First they have lower prices and give an 11% discount on top if it, because their products are about 40% cheaper than any other store. You get what you pay for. And don't expect to them to make any of their...
Read more
Anonymous
Anonymous

Going to Home Depot or Lowes won't be a lot different. Just look at their complaint boards. Big box stores are great at selling you a product at a low price. What you give up ...

1.7
I didn't like
  • Way i was treated
#1048927
Reply to reviews
Took my money refused to deliver then refused to return money 11,150
Read more
Anonymous
Anonymous

OP:More details are needed regarding your complaint.This complaint is vague without more details.Exactly how do you expect any business to address a complaint like this when y...

Anonymous
Anonymous

Very poor post. a little detail would go a long way. What is it you bought? What were you expecting for delivery? Tell a story if you and people to believe you. Note to pissed...

1.1
#1048089
Reply to reviews
I stopped going to Menards 1 and 1/2 years ago, because they only had 1 motorized cart to use. With much difficulty I got in contact with the company and all you get as a result is some talk about how much Menards care for their customers and other sweet BS which I am...
Read more
Anonymous
Autum

Well aren't you just a special little diamond!

Anonymous
Anonymous

Interestingly enough - we had a manual wheelchair in our store (small retail establishment) and our insurance company said it's too much of a risk and to get rid of it. There...

#1047902
Reply to reviews
I tried to purchase 4 bags of mulch at the Peoria IL store. I was told by the manager (Adam) I could not purchase the mulch at the cash register. ( I had purchased 4 bags the day before at the cash register.). He started to help me, then stopped, got in line with other...
Read more
3.0
#1047841
Reply to reviews
Was looking for flooring and some ideas for a new type of room. Couldn't find anyone on a Friday. I know it's mothers day weekend but still at noon should have some one there. Looked for about 20 min. Didn't see the name on the screen and the one person who I stopped...
Read more
Anonymous
Anonymous

Big box stores aren't over staffed to start with but you will find even less help if you shop at meal time. The one person left in the department at lunch time may have been c...

1.0
#1047213
Reply to reviews
Sale price said $199.99 tried to make me pay $369.99 .Very poor work ethic. Very poor management skills. Completely unsatisfied. Will no longer do business with that store.
Read more
Anonymous
Anonymous

My guess is that then item you took to the register wasn't the item in the ad. Items cam look similar but have very different prices. Did you confirm the sku in the ad matched...

1.0
#1047036
Reply to reviews