Menards - Poor service in the new golden valley mn store
I am a 70 year old woman who made two trips to the new Golden Valley, MN store for mulch.The first trip was to get 20 bags and the second was to get 25.
I got my order, paid, drove to the yard and was told they called for someone to help me load. Well, on the first trip there were two young, strapping young men helping one customer, I waited, ask for help loading, one finally came after 15 minutes. In the mean time I had started loading myself. One helped with SEVEN of the twenty bags and said he would have the next 25 on a cart for me when I came back for the rest.
Guess what, I returned and there was no one and no cart loaded and ready for me. I asked another young person if he would load the next 25 bags while I paid and drove around to get it. Again guess what, I got there and nothing had been done, but he was strapping a small bandaid and said he had a sore. So we started to load my 25 bags.
Another couple came and he left me to my loading while he talked with them re: mulch. Clearly didn't want to work too hard. Menawhile I did ALL OF THE LOADING AND UNLOADING into my car MYSELF while he talkked with the coupld that had drawn him away. He came as I was putting the last of the bags into my car.
TERRIBLE!!!! I had hoped with this beautiful new store that the service would be helpful. I say that all THREE OF THESE YOUNG GUYS ARE LAZY and that they need customrer service training. Remember a 70 year old woman would have appreciated some service at a higher level and I am a good tipper.
Golden Valley this is not good. We also shop that Menards in St. Croix Falls, WI for our cabin needds and we have nothing but good to say about those folks.
They have helped us EVERY single time we have needed a bit of help.GOLDEN VALLEY WAKE UP train your people.
More Review Details
You May Also Like
- "Hi, I bought up & up Kids sunscreem from target store in California (Bay area) and it caused severe allergy around my arms, ears and face. I had to see..."
- "This store has ha huge problem with customers parking where ever they want to. Complaints have been filed with the manager with no luck. Many people are angry but nothing..."
- "When i reach the counter, I asked the aunty politely if they have enough for a cash back. She bluntly ignored me. So I asked her the same question again..."
- "They holding my money and giving me excuses every time i call now i will be homeless for them requesting my money to be refunded for two months i have..."
- "I endlessly got a message saying "There is no application set to open the URL..." (followed by a lot of incoherent garbage). Neither "choose application" or "search app store"..."
- "I signed a contract with Addzup on May 1, 2015 after a few weeks of going back and forth about the substandard website they built for me, they didn't implement..."
- "First time going and last. I don't even know what to say about this. Worst sub ever. One slice off meat what is this subway...."
- " I don't write reviews often but I felt that I must because I had such an awful experience!I bought a co sleeper from them for my baby about 30 days..."
- "I received these, ordered pre-wired. The plugs came in wired backwards, was told in an email to just the force the plug in the other way. After reversing the..."