Apr 3, 2008 Menards complaint |
Page 1 of 2 I purchased a lawn mower from Menards in April 2006. The friendly sales person informed me of a 30 day warranty through Menards and a 2 year warranty through the manufacturer for defects.
In April 2006, the mower would not start. Like any person, I blamed it on the retail store. I called them up and told them that they had better give me a new lawn mower or else I would call the Better Business Bureau.
When I drove to their store, they informed me that they only offer a 30 day guarantee on gas powered equipment and that they would not give me a brand new lawn mower. They told me that I would have to take my lawn mower to a local service center and that it would be fixed under warranty and I would not have to pay a dime.
I took my mower to the service center and they refused to fix it under warranty because I did not have my receipt showing the date of purchase. I called up Menards and screamed at them for selling me a piece of crap mower. The manager at Menards offered to print a receipt at the store using their receipt machine by their returns desk for me to give to the Service center.
I tried this and the service center took my mower. The next day I received a call informing me that nothing was wrong with my mower, but that I had used bad gas! Can you believe it? The gas I used for the last mowing in September 2006 was not good anymore. Those oil companies make bad gas! Who would have thought!
Never the less, I had to pay for them to tell me that my gas was bad after only 6 months. Again I called and screamed at the Menards manager. He apologized and said that bad gas is not a factory defect and said that he could not give me money to compensate me for the price to have the mower looked at.
Shouldn't Menards pay for this? How can they stay in business? They are lucky that there is always someone around to help me when I shop there and that their prices are even lower than Walmart's prices, otherwise I would go somewhere else with my money!
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1. Written by headcashier, on 25-06-2008 21:41
ARE YOU STUPID??? People put gas additives in there mowers during the winter for a reason! How is it menards fault ur an idiot??? Gas companys dont gurarantee gas that sits for 6 months as u let the carb get varnished and the dirt( which there is in any gas u buy) seperates from the gasoline! 
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2. Written by that guy, on 14-06-2008 19:14
that's your fault moron, here's your button, leave the country.
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3. Written by Unknown, on 25-05-2008 21:30
Of course gas goes bad after sitting in the tank for 6 month. Stupid *** Someone should call this person and yell at them for being a ******* dumbass. Supid people piss me off. I don't have to deal with the regular public very often. I guess that I am just lucky that I am a Chemical Engineer. So I don't have to be around dumb ******* people.
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4. Written by doesn't matter, on 17-05-2008 08:01
k, I really don't think this is a for real complaint. First of all, they're lucky they're nice or I would go somewhere else? I do hope your employer gets a tax write-off for your employment. That is the lamest thing i have ever heard. This sounds like a feeble attempt at making them look good. I would have told ya to shove it.
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5. Written by Menard's yardworker, on 29-04-2008 23:58
*** off old man and *** to someone who cares. It your own fault for everything you did. Just because no one likes you and your all alone and your dad molested you when you were a kid gives you no right to blame Menards.
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6. Written by mow nan, on 22-04-2008 19:44
Use Stabil fuel stabilizer next time in your gas can which will most likely prevent issues with gasoline going bad. I add it to every gas can whether or not I'm storing the fuel over the winter or using it directly in the mowing months.
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7. Written by Locksmith, on 17-04-2008 21:44
The OP sounds like he/she wrote a fake ad, to make Menards sound good.... each step he/she did something rude or obnoxious and demanding... never ASKING or giving anyone a chance to help before being a total hole.
And yes, fuel goes bad, but I once bought a new weedwhacker, only to have same no-start issue.... I was new to gas 2 cycle engines, and found I was not doing the choke, pull 6X thing correctly. Now I got two of em, that run good, evne on old gas!
Come on... was this thread even real?
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8. Written by joe blow, on 09-04-2008 18:53
You sound like the biggest cry baby I have ever heard. Menards sounds like a great place to shop. Do you even know how to put oil in your car? You need to buy an electric mower, but you would probably blame them if you ran over the power cord.
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9. Written by *menards employee*, on 07-04-2008 12:12
(clapping) 
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10. Written by robert-o, on 05-04-2008 20:08
I agree....if it was me, you would have been told to go to Lowe's on the first call. How is it the fault of Menard's that YOU did something wrong with your mower. People like you are the reason we have prisions....not because you are a crook, but because you make people want to commit crimes against you. Please, on behalf of the managers at the Menard's you went to (because they didn't say it)...Don't come back. Go pay more somewhere else. Then when you F*** up, you can blame it on them.
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