Mar 17, 2008 Menards complaint by Jayne Schweiger |
Johnson Creek Wi Menards.We were looking for parts to a Yale lock. A Courtesy Patrol person was coming by, we asked him if they carried the parts. He said loudly NO. Not "I'm not sure or I don't know". We asked, do you know if you carry the parts and he said no, he didn't work in that the hardware section. he was carrying a radio so I asked him to radio someone that did and he said no, he couldn't do that as he was in a hurry to get up front. I said "you can't even radio someone to come and help us?" He said no, he had to get up front. He couldn't walk and radio at the same time?
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1. Written by Jan, on 09-04-2008 00:09
As an employee of Menards It is not smart to ask the cart pusher a question. And btw the carry out position is the entry level position usually held by young highschool students so they probably have no experience dispatching another person to your section. All they do is take commands from the front desk
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2. Written by *menards employee*, on 04-04-2008 20:44
"bright glowing sun located at the front of the store you idiot" hahahahahahaha i love that! youd be suprised how many times the electrical dept cant be found when its the most obvious one! ok now for that little cart *** that couldnt help anyone. i understand why the customer was mad they were asking for help and he should of called someone, but at the same time, did you even look around first??? there are only 3 small aisles of locks... and good point on the prices going up, it is because we have to walk people around. but honestly, would you rather be putting up heavy freight or killing time walking people around?? think about it.
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3. Written by SethK, on 29-03-2008 03:47
Its too bad you ran into someone like the courtesy patrolman you did, but honestly you should not base your rating of a chain of more than 200 stores on one person, most of the people I work with would be more than happy to help you, and not just give you the "No" answer.
P.S. Menard's does not carry Yale
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4. Written by Good4u, on 28-03-2008 09:19
rudumb answered his own Q with that comment he is dumb. He's is one of those guys that is to proud to stop and ask for directions. Instead he'll drive around all day waisting time and gas. Probably not time cuz he doesn't have anything better to do it looks like. Those guys are paid to show the consumer where things are and to kiss there *** to make them happy. Most of the time they are sitting in the break room telling jokes. If Ole' John Menard knew that I think he'd be pissed. You can come to my store anytime and ask me whatever Q's you have. *** I'll even walk around with you and load your cart. That's just the kind of business I run and think Memard started out like that and still wants it like that. That guy would be fired if he worked for me.
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5. Written by rudumb?, on 26-03-2008 21:52
I can't stand people like you! You do realize that the Menards stores have aisle numbers with signs that show what is down each aisle? If you are that lazy that you can't look for what you need just stay home. The people who work retail put up with these annoying questions on a regular basis all because the average person is just flat out to lazy to look for something. No wonder they are always hurrying to get something done, or can't offer you assistance. It's because people like you are asking stupid questions like "where is your electrical department?" Gee, I dunno. I would assume it is the bright glowing sun located at the front of the store you idiot. Shame on you for being so lazy, clueless, and flat out ignorant to ask such a question of someone who has no clue about the operations of the store. Maybe tomm. I will come to your place of work and see if you can get anything done with me asking pointless questions in your ear all day long.
P.S. Now you know why the price of merchandise is going up all the time. The retailers have to make payroll room for the employees to walk the lazy people like you to the products.
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6. Written by notsayin, on 17-03-2008 23:01
You realize the people wearing the courtesy patrol vests are the cart pushers? You know,the people that push carts for a living? You really think they are the best person to ask a question? Walk your lazy behind over to the hardware desk and ask someone who is remotely qualified.
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