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  • Customers like
    • Prices4
    • Service4
    • Vast inventory selections4
  • Customers don't like
    • Poor customer service21
    • Refund policy10
    • Rude manager9

  • Aug 16, 2011
  • Customer Service
  • Saint Louis, Missouri
  • Lawn Mower
  • 8
  • 8
  • 124
  • REVIEW RATING 2/5

I recently purchased a lawnmower at Menards. I put gas and oil in it started it and it died tried again and it died. I brought it back to the store and they refused to take it back. I spoke with five different people. The first girl said they could not take it back, the second girl brought out a business card where I could get it fixed. By this time I was fuming!!! I said I wanted to speak to the... Read more

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  • Aug 15, 2011
  • Supermarkets and Malls
  • Minneapolis, Minnesota
  • Sentry Safe Fire Chest
  • 5
  • 5
  • 183
  • REVIEW RATING 4/5

I am really pissed on how your ad for the fire chest was run for $14.98 it was .7 cu ft waterproof and everything I bought it because my daughter is going to college and thought it was a good deal but not when you have false advertisement and hang a sign were nobody can see it, All I wanted was them to honor the price and they wouldn't I am going to report to better business bureau and tell... Read more

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  • Aug 14, 2011
  • Supermarkets and Malls
  • Bismarck, North Dakota
  • 5
  • 5
  • 101
  • REVIEW RATING 2/5

Menards, inc. would not stand behind 7 trees (arborvitae) that i purchased within a year. they froze and died, but to take the cake, i did not notice a tag on the tree, that says "likely to winterburn in ND resulting in dieback or death", Now if they knew this, why in the *** would they sell them in this part of the country. i suppose they figured on *** people like me would still buy... Read more

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  • Aug 12, 2011
  • Supermarkets and Malls
  • Doylestown, Pennsylvania
  • 3
  • 3
  • 63
  • REVIEW RATING 3/5

My husband and I got to the menards in altoona iowa and approached the gaurd at 5 am just like the paperwork said and he said noone would be in until 7 so we could unload our semi. We sat and watched this gaurd smoke and walk around in the parking lot excercising and the rest of the workers walking around aimlessly. We know menards won't do a *** thing about this and who knows maybe they are... Read more

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  • Aug 09, 2011
  • Supermarkets and Malls
  • Tyler, Texas
  • 32
  • 32
  • 113
  • REVIEW RATING 5/5

I am remodeling my Kitchen and Bath and went to Menards to purchase the wood and drywall and assorted other material to start the job. When I went to check out, I was informed that the Jefferson City Menards no longer would be giving a discount to military personnel. I left the $480.00 purchase so Menard personnel could put all the materials back in stock. I went to LOWE'S and purchased all... Read more

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  • Aug 09, 2011
  • Supermarkets and Malls
  • Rochester, New York
  • Menards Homes
  • 3
  • 3
  • 76
  • REVIEW RATING 4/5

Menards has a "Strict Corporate Policy" that prevents consumers of their products to complain to an actual person when concerns arise. We just purchased a Menards (stick built)home. We worked with incompetent, dishonest, ignorant and chauvinistic people who raised the price of the package $15,000 for every $12,000 we eliminated. Sale prices guaranteed by one store were denied by another closer to... Read more

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  • Aug 09, 2011
  • Supermarkets and Malls
  • Monroe, Louisiana
  • 2
  • 2
  • 52
  • REVIEW RATING 1/5

The Hardware store,s in Sparta, WI are high priced so it is always best for me to drive to Lacrosse or Onalaska to obtain the supplies i require. yes it is cheaper for me to drive tee extra 48 miles to get the things I need. I Can tell you there is a lot of room for you to build Sparta has some tax breaks for new business one problem I know of is one of the owners of the hardware store sits on... Read more

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  • Aug 08, 2011
  • Supermarkets and Malls
  • Chicago, Illinois
  • 6
  • 6
  • 303
  • REVIEW RATING 1/5

I purchase an air conditioning unit and didn't work when I went to returned it to the Menards store located at 26th and Cicero Avenue, Chicago, IL the customer service people and the manager were very rude and really gave me hard time returning the air conditioning unit at the end the manager after waiting for almost 40 minutes showed up to approve the return because it was more the 100.00... Read more

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  • Aug 04, 2011
  • Supermarkets and Malls
  • Columbus, Ohio
  • Mismanagement
  • 7
  • 7
  • 198
  • REVIEW RATING 2/5

the general manager at menards in columbus ohio is a petty ***. he treats his team members like they are pesants begging for food on the streets of calcutta. i have witnessed him lock the doors in the mornings on team members before the grace period ends which caused them to be late and later that day fired. the 24 yr old asst manager loves to send emails stating that team members are worthless... Read more

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  • Aug 03, 2011
  • Supermarkets and Malls
  • Livingston, New Jersey
  • 16
  • 16
  • 409
  • REVIEW RATING 3/5

Way to many young workers who know nothing about their jobs!! Menards needs to do a much better job at training employees. Been shopping locally owned lumber yards/home stores lately because of more knowledge employees have on what they carry and sell. At menards I always look for the older employees for help. By older I mean early 40' s or older. I have found most every time these are the... Read more

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