Menards Complaints and Reviews

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
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  • Apr 24, 2010
  • Supermarkets and Malls
  • Evansville, Indiana
  • Kitchen Cabinetry
  • 33
  • 636

I spent over $13,000 on a kitchen remodel and bought my cabinets at the exasperating Evansville, Indiana store. The so-called designer made an error on the CAD drawing which forced me to spend more money on additional cabinets and brought construction to a halt for 3 weeks. Then, regarding the cabinets they should NOT have put on the order, I got "No ma'am, you absolutely cannot return those... Read more

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  • Apr 22, 2010
  • Supermarkets and Malls
  • St. Cloud, Minnesota
  • 2
  • 37

I have been rebating with Menards for years and recently several of my rebates are less than they should be, in one case half of the amount they should have been. What's the deal and how can I collect on the amount owed to me? I purcased a case of 10 bird suet with a $4.00 rebate. I received $2.00 On the same date I purchased batteries with a $4.00 rebate and received a $2.00 rebate... Read more

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  • Apr 18, 2010
  • Supermarkets and Malls
  • Aledo, Illinois
  • Chainsaw Blade
  • 6
  • 71

After buying a chainsaw blade at Menards, fould out they had sold me wrong one, back in twenty minutes but had used a check so told had to wait 14 days, did that,went back and was told no cash refunds just credit, said I did not want to buy anything just wanted my money, girl rude, called her boss, same thing, rude, shouting match, at last got my $20.00 back, be sure and pay cash if you think you... Read more

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  • Apr 14, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Cabinets
  • 14
  • 52

I went to the Morton Grove Menards looking for some cabinets to purchase. I asked Lorena if I could get pricing information and delivery charges. She clearing did not want to help me and tried pushing me off on another gentlemen. I asked to speak to a manager.Lorena replied "I am the manager". My daughter and I did not want to argue with her so we just walk out. I decided to write this letter.She... Read more

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  • Mar 30, 2010
  • Supermarkets and Malls
  • Springfield, Illinois
  • Duramax Shed
  • 7
  • 81

I returned a shed to buy another shed at about the same price. no one told me anything about a 25% restocking fee, 125.00 I said no one told me about it and was told it wasnt their job to tell me anything. plu they charged me interest for not finishing my 6 month free interest contract. I ended up cutting my big card up and will not buy from them until this is worked out. the assistant manager... Read more

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  • Mar 25, 2010
  • Supermarkets and Malls
  • Kalamazoo, Michigan
  • 23
  • 141

It seems every time I walk into Menards and can't seem to find what I am looking for, no one is around to help. I don't have a problem looking for someone but the customer service there sucks! Once me and my husband were getting supplies to redo a room. We were not sure where the wall paneling was, so we figured we would ask someone. We went to the help desk in that department and there was a... Read more

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  • Mar 22, 2010
  • Supermarkets and Malls
  • Indianapolis, Indiana
  • 5
  • 45

The following comments are by Terry W Lawrence, a U.S. Citizen, protected by the First Amendment of The Constitution of the United States of America --------------------------------------------------------------------------- I thought that I was obtaining a Menard's Credit Card. Wrong. What I obtained was yet another credit card company fraud, alias HBSC. The people who profit from this... Read more

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  • Mar 20, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Employment Contracts
  • 27
  • 488

Just exposing the truth about Menards. Menards requires employees in management postions to sign yearly contracts. The contracts are basically signed under durress as they include unethical procedures. For instance, they require a General Manager and Assitant Geneal Manager to work a minimum of 55 hours per week. It also releases Menards from any liability if the employee is any form of... Read more

Was this review helpful? 2 23

  • Mar 14, 2010
  • Supermarkets and Malls
  • Vestaburg, Michigan
  • 51
  • 2599

Please think twice if you want to buy Jeldwen windows. We just bought a houseful of windows all made by Jeldwen because menards told us they were good windows. We had problems with 2 of the windows. We contacted Menards and Jeldwen and I cant get help from anyone. So now we sit with bad windows and no one will listen. Menards tells me its Jeldwens problem. So I contact Jeldwen and all I get is an... Read more

Was this review helpful? 55 214

  • Mar 14, 2010
  • Supermarkets and Malls
  • Mchenry, Illinois
  • Late Fee
  • 12
  • 157

I paid my bill online 1 day late. The total of the bill was $32.45 and because it was 1 day late, I recieved a $30 late fee. Since I am a good customer since about 1994, I figured it would be no problem for them to waive this fee. They refused because 1 other time in the last 15 monthes I had been late again by 1 day. I know being on time is important, but this is crazy. I've built a 6 car... Read more

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