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2.3 Based on 232 reviews
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  • Customers like
    • Prices 6
    • Generally favorable shopping 5
    • Vast inventory selections 5
  • Customers don't like
    • Poor customer service 27
    • Refund policy 13
    • Rude manager 11

feb 21-2013 went to local menards to shop around sence it just opened was about to leave and was stoped by 6 chesterfields police officers they detained me in the store right bye the cash regesters were all the customers and emploees were then a employee said back again ahh the pilice said i fit the profile of a man there held me for 20 min come to find out they got the wrong person michelle zon the store manager did not offier an apolage of any... Read more

Was this review helpful? 2 38

I submitted a rebate for yoga mat, one for me, and one for a friend at another address....... rebate #0391 no rebate from 2012 was rec'd for either of us. rebate was to be for $6.00 each Thiese rebates were postmarked over on e year ago. Please contact me via e mail elle6068@hotmail.com It seems silly to me that I cannot submit a complaint less than 100 words! It seems ridiculous to continue writing this when the information can be relayed... Read more

Was this review helpful? 0 4

Sales circular came out Sunday. We had a snow storm that day. Monday went to purchase a tool on sale for 49.95. They were out. Was told 3 coming in this week. A man in front of me wanted 2. I wanted 2. They made us pay for them so we could get the 40.00 rebate costing only 9.95 for the product. When I got home Menards called to tell me no more coming in to return slip to credit my acct. That was another trip to the store who had none on... Read more

Was this review helpful? 1 10

The paint deptartment did not put on the lid to my paint and the paint spilled everywhere in my car. It looked like I killed a smurf in my backseat. I have not been contacted and my leather seats are ruined plus two coats. They did make me another batch of paint and gave me paper towel to clean it up myself thanks for the help. The manager never even came and talk to me or apoligize for it happening or refund me for the paint their customer... Read more

Was this review helpful? 1 9

at the check out after scanning all my purchased items my ticket had another item on it that i did not purchase. a rose, snowdrift in the amount of 15.88. i showed the ticket to the cashier who checked my purchases and sure enough no rose, she then called another supervisor who did the same thing, sure enough no rose. she then called a manager over, she took the ticket and left on her return she told the cashier that she must have scanned the... Read more

Was this review helpful? 4 27

Went into store in Fort Dodge Ia walked around the area where doors are couldn't find a employee. I employee from outside paged a employee to area there was now 3 customers in area waiting to be helped.Ten minutes later still three people waiting to be helped a employee paged people working in area 15 minutes later still no help. Potential customers including myself leaving figuring either were not important enough to recieve help or you... Read more

Was this review helpful? 4 13

You people need to learn how to spell before posting a complaint. There is a "Check Spelling" in the lower right and try to use it! You people need to learn how to spell before posting a complaint. There is a "Check Spelling" in the lower right and try to use it!You people need to learn how to spell before posting a complaint. There is a "Check Spelling" in the lower right and try to use it! You people need to learn how to spell before posting a... Read more

Was this review helpful? 0 4

Went to return an item that was damaged in box for exchange. Csr called manager over and she told us it was not available in store oos and discontinued. I walked back to where we picked up the item and the store had 7 on hand. I went back to the manager and she said they were spoken for. Although all 7 were still on he floor. Very poor cust service. And I don't care if you lie to me but don't lie to my wife. Manager spoken with is Amy h. I... Read more

Was this review helpful? 2 15

I ordered a low temperature thermostat on line. It turns out that it does not come from Menards but from another vendor. Deliver date is more than 2 weeks. Ebay is the same price and get it in 2-3 DAYS. Last time for me to use Menard's online ordering. The rest of this is filler so don't bother to read it. When I entered this it said I have to put in 100 words. Why is that? It seems to me that a simple explination of a problem is better. ... Read more

Was this review helpful? 2 4

I Sent in a Rebate and never recieved it I dont Have a Tracking Number but it says you mailed me one on 11-29 2012 for theamount of 52.50 where is it I never recieved it, what a rip off The Clio Location was no help at all Pissed Consumer Nick Clark 9205 Neff Rd Clio, Mi 48420Home Phone # 810-686-5078 this is bull *** you cant even file a basic complaint because you have to... Read more

Was this review helpful? 2 5
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