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  • Customers like
    • Generally favorable shopping5
    • Vast inventory selections4
    • Prices4
  • Customers don't like
    • Poor customer service22
    • Refund policy11
    • Rude manager10

  • Oct 14, 2011
  • Supermarkets and Malls
  • Kalamazoo, Michigan
  • 11
  • 11
  • 357
  • REVIEW RATING 5/5

On October 7th of the 2011 I was ordered by my employer to go to the Menards in Elkhart Ind and purchase some security camera's that were on sale for approx 20.00 a piece and to pick up some batteries for the back up power source for the the camera's and the DVR. We were working on a small church that had been burglerized and we were beefing up security while repairing the damamge. He... Read more

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  • Oct 12, 2011
  • Customer Service
  • Chicago, Illinois
  • 12
  • 12
  • 181
  • REVIEW RATING 4/5

I purchased several items from a Menards location on last week. Two of the items I brought were two large fine art pictures. At the point of checkout the cashier rings the pictures up for $15.00 each. I paid for the items and leave the store. A week later I received a (Trespass Notice) from the store saying I was banned from all Menards locations. What the ***?? I called the store and the... Read more

Was this review helpful? 0 1

  • Oct 12, 2011
  • Supermarkets and Malls
  • Saginaw, Michigan
  • Household Remodeling
  • 3
  • 3
  • 109
  • REVIEW RATING 4/5

I have spent $12,700 at Menards in the last 30 days not on credit. I'm a single mom and trying to improve my home. Their cashier's and manager at the Clio, Michigan discriminate against women. Ask a question like "does a gas dryer come in either Natural or LP or do you have to convert" Expect to be treated like discriminated against. Apparently they do not want single woman shopping there... Read more

Was this review helpful? 0 0

  • Oct 11, 2011
  • Supermarkets and Malls
  • Washington, District Of Columbia
  • 5
  • 5
  • 45
  • REVIEW RATING 1/5

We drive 55 miles to shop at the Massillon, Ohio Menards. The store is clean, well stocked, and has the greatest staff. I wish there was a store closer to us (Aurora, Ohio). Their rebates ALWAYS have arrived and there has been no problem redeeming them. It is the perfect retail establishment. We have never experienced a problem. We have purchased lumber, electrical supplies, plumbing... Read more

Was this review helpful? 0 0

  • Oct 06, 2011
  • Building Products
  • Cleveland, Ohio
  • Drew The Manager
  • 6
  • 6
  • 161
  • REVIEW RATING 2/5

I am a contractor in mansfield,ohio that also has one of the towns largest commercial snow removal business I am involved in a very large renovation project in mansfield and will be spending in excess of 650,000 during this work this is materials cost not total job cost I was told to give a snow removal bid for your ontario,ohio store and if it was close that i would have a good chance of being... Read more

Was this review helpful? 0 9

  • Oct 06, 2011
  • Customer Service
  • Monroe, Michigan
  • Kitchen Faucet
  • 10
  • 10
  • 69
  • REVIEW RATING 4/5

I tryed for over 107 days to get my rebate check. I finilly told them I wanted my money back for the item I bought, they said no cash back if over 90 days. It taken over 100 days and still no rebate check.Can only get a in store credit. I going to turn this over to the small claims court. The store assent. manager was no help in getting this problen salved. And another manager just walked away... Read more

Was this review helpful? 0 0

  • Oct 02, 2011
  • Appliances and Electronics
  • Saint Paul, Minnesota
  • Delivery Service
  • 19
  • 19
  • 1567
  • REVIEW RATING 5/5

On October 1st, we brought a Maytag refrigerator for $599. We paid $49.99 for the delivery. $39.99, plus $10 for the "no guest assist." We were told that "No Guest assist" means that there would be two delivery men to do move our new appliance. The disposal fee was included in the price of the delivery. First, a young male customer service representative assisted our delivery setup prior to... Read more

Was this review helpful? 7 36

  • Sep 30, 2011
  • Supermarkets and Malls
  • Oskaloosa, Iowa
  • Side By Side Maytag
  • 2
  • 2
  • 82
  • REVIEW RATING 1/5

i bought a side by side from Menard's they deliver it and damages it in doing so, i refused it, they offer a discount on this item with a free repair kit, i agreed they then tried to deliver a display model with even more damage, i refused, the store manager said they ,,,, oh what the ***, who really cares i have lost two 8 hr days off work do to this . i want the store manage in this ottumwa... Read more

Was this review helpful? 0 0

  • Sep 26, 2011
  • Supermarkets and Malls
  • Saint Paul, Minnesota
  • 10
  • 10
  • 161
  • REVIEW RATING 5/5

As much as I HATED dealing, (yes I said "DEALING") with the pain of retarded, the most incompetent so called "Guests"; people who can't figure out their A$$ from their own hole they eat out of, I hated working for this company. Do not work retail, people look down on you like you are the *** of the Earth, like because you had to get a temp job at a retail store to pay the bills, you just so... Read more

Was this review helpful? 0 0

  • Sep 24, 2011
  • Supermarkets and Malls
  • Omaha, Nebraska
  • Lawn Edger
  • 5
  • 5
  • 140
  • REVIEW RATING 4/5

I went to menards at 120th and dodge in omaha ne. at 3pm today 9/24/11. Went to the lawn and gardeen saw a edger and ask the employee about it. It said on the box 2 in 1 and asked what is the other thing it does. The employee looks and says I don't know went back to what she was doing and then just left the dept. I thought at least she might ask someone there who might know but no just left... Read more

Was this review helpful? 2 1

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