Menards Complaints and Reviews

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
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  • Nov 06, 2010
  • Supermarkets and Malls
  • Kokomo, Indiana
  • 5
  • 5
  • 50

menards is a great retailer. all of you people making complaints need to seriously check your facts. if someone is rude that's one thing, but blaming the people who work there for faulty products is completely out of line. they don't get a choice in what comes in to the store. they are there for a paycheck and to help with whatever you need as best they can. they dont have a magic wand... Read more

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  • Nov 05, 2010
  • Supermarkets and Malls
  • Milwaukee, Wisconsin
  • Mastercraft Door And Window
  • 2
  • 2
  • 177

Johnson Creek, Wisconsin screwed me out of a $900 transom window. I bought a new door and sidelights with an overhead arched transom window. When they dropped it off, I inspected the door but never opened the box that the window was in. Three weeks later, when I had contractors coming to my house to install windows, I opened the box that the transom was in and saw that was a different colored... Read more

Was this review helpful? 3 11

     

  • Nov 04, 2010
  • Supermarkets and Malls
  • Livingston, New Jersey
  • Customer Service
  • 3
  • 3
  • 48

I had a problem with a rebate and told to stop in they would take of it and make it right. When I went in the staff was rude unhelpful and told me "tough ***" that it was my problem not theirs. How ever when I asked for the phone number for the main office they gave me the wrong one as well. They have got to be the most incompetent people in the home improvement field. They hire only rude... Read more

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  • Nov 01, 2010
  • Supermarkets and Malls
  • New Philadelphia, Ohio
  • Maytag Dishwasher
  • 6
  • 6
  • 53

I purchased a discontinued dishwasher maytag #4615041, dept. mgr mike fox said he had two in stock, one in a box and the other a floor model. I told him I wanted the one in a box and he said they would get it ready. I went home to get my truck and when I returned the one in the box was marked wrong and the floor model was sold and couldn't get any more. I asked to be compensated on another... Read more

Was this review helpful? 0 1

     

  • Oct 31, 2010
  • Supermarkets and Malls
  • Fairfield, Iowa
  • Ouside Service
  • 5
  • 5
  • 61

I am 58 years old, a female and have a bad back. I went to Menards in Ottumwa today to get some lumber for my husband. I told the person checking me into the outside lot that I did need help loading the lumber. I found the treated lumber and waited and waited. Finally I sorted and loaded 20 8' 2x4's myself - still no help. I then loaded 5 of the 7 8' treated 4x6's when a kid... Read more

Was this review helpful? 0 1

     

  • Oct 25, 2010
  • Supermarkets and Malls
  • Saginaw, Michigan
  • Deluxe Steel Roofing Panels
  • 1
  • 1
  • 95

We ordered a steel roof package from Menard's, coordinated the delivery for over two months. Assured us they would have an "on board" fork truck for unloading. Order came at specified time, no fork truck, dumped in road and left!! Great support from the home office at Menard's,,,,all they could say was, huh, shouldn't have been. Discovered later in the day, Menard's shipped... Read more

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  • Oct 24, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Vinyl Lock By Unikausa
  • 6
  • 6
  • 488

It has been an on going nightmare for more than a year. The product was purchased from Menard's in Long Grove. It was installed by professional installers both times and both times failed. It has a "LifeTime Warranty" for residential use. Not so, it seems. First time it failed (25% seam defects)we were able to get a product exchange but had to pay for removal and replacement labor. We used a... Read more

Was this review helpful? 0 45

     

  • Oct 24, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Chain Saw
  • 1
  • 1
  • 62

Menards in Scheriville indiana I purchased a chain saw and went to use it one week later and there was a problem with it. I brought it back and took the last one off the shelf. Got it home and it there was oil over it with the chain on backward s and somewhat rusted. I called them and the manager kept saying we don't put used produsts on the shelf. It was so obvious it had been used. ... Read more

Was this review helpful? 0 0

     

  • Oct 24, 2010
  • Supermarkets and Malls
  • Grand Forks, North Dakota
  • Poor Services
  • 3
  • 3
  • 38

Menards sells low quality merchandise. So when something breaks-and it will-they claim the item is "not in our system"I have seen lately how the stores attitude has been screw the customer.I just cut up my menards charge card so this is one customer who's had enough. Menards sucks Menards sucks menards sucks Menards sucks Menars sucks Menards sucks Menards sucks Menards sucks Menards... Read more

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  • Oct 24, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Vinyl Lock By Unikausa
  • 2
  • 2
  • 41

It has been an on going nightmare for more than a year. The product was purchased from Menard's in Long Grove. It was installed by professional installers both times and both times failed. It has a "LifeTime Warranty" for residential use. Not so, it seems. First time it failed (25% seam defects)we were able to get a product exchange but had to pay for removal and replacement labor. We used a... Read more

Was this review helpful? 0 0
 
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