Menards Complaints and Reviews

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
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  • Mar 30, 2010
  • Supermarkets and Malls
  • Springfield, Illinois
  • Duramax Shed
  • 7
  • 81

I returned a shed to buy another shed at about the same price. no one told me anything about a 25% restocking fee, 125.00 I said no one told me about it and was told it wasnt their job to tell me anything. plu they charged me interest for not finishing my 6 month free interest contract. I ended up cutting my big card up and will not buy from them until this is worked out. the assistant manager... Read more

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  • Mar 25, 2010
  • Supermarkets and Malls
  • Kalamazoo, Michigan
  • 23
  • 141

It seems every time I walk into Menards and can't seem to find what I am looking for, no one is around to help. I don't have a problem looking for someone but the customer service there sucks! Once me and my husband were getting supplies to redo a room. We were not sure where the wall paneling was, so we figured we would ask someone. We went to the help desk in that department and there was a... Read more

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  • Mar 22, 2010
  • Supermarkets and Malls
  • Indianapolis, Indiana
  • 5
  • 45

The following comments are by Terry W Lawrence, a U.S. Citizen, protected by the First Amendment of The Constitution of the United States of America --------------------------------------------------------------------------- I thought that I was obtaining a Menard's Credit Card. Wrong. What I obtained was yet another credit card company fraud, alias HBSC. The people who profit from this... Read more

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  • Mar 20, 2010
  • Supermarkets and Malls
  • Chicago, Illinois
  • Employment Contracts
  • 27
  • 487

Just exposing the truth about Menards. Menards requires employees in management postions to sign yearly contracts. The contracts are basically signed under durress as they include unethical procedures. For instance, they require a General Manager and Assitant Geneal Manager to work a minimum of 55 hours per week. It also releases Menards from any liability if the employee is any form of... Read more

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  • Mar 14, 2010
  • Supermarkets and Malls
  • Vestaburg, Michigan
  • 51
  • 2581

Please think twice if you want to buy Jeldwen windows. We just bought a houseful of windows all made by Jeldwen because menards told us they were good windows. We had problems with 2 of the windows. We contacted Menards and Jeldwen and I cant get help from anyone. So now we sit with bad windows and no one will listen. Menards tells me its Jeldwens problem. So I contact Jeldwen and all I get is an... Read more

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  • Mar 14, 2010
  • Supermarkets and Malls
  • Mchenry, Illinois
  • Late Fee
  • 12
  • 157

I paid my bill online 1 day late. The total of the bill was $32.45 and because it was 1 day late, I recieved a $30 late fee. Since I am a good customer since about 1994, I figured it would be no problem for them to waive this fee. They refused because 1 other time in the last 15 monthes I had been late again by 1 day. I know being on time is important, but this is crazy. I've built a 6 car... Read more

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  • Mar 13, 2010
  • Supermarkets and Malls
  • Duluth, Minnesota
  • 15
  • 163

I bought carpet and pad from Menards and used my Menards Charge Card. I got a rebate and filled it out and sent it in. I received the rebate in the mail which states "in store only" and also states "you cannot apply the rebate to your Menards card". If Menards is going to advertise rebates, they should state up front "in store rebate only". A rebate is a check to spend however you want - not only... Read more

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  • Mar 11, 2010
  • Supermarkets and Malls
  • La Crosse, Wisconsin
  • 24
  • 213

For those of you that buy gas powered equipment at "Menards" be aware of their no return or exchange policy. I purchased a gas powered electric generator and took it home.Read the manuel "filled" as the fluids as directed by the owners manuel and started the engine. Hook up a 60 watt light and nothing...tried another electrical device and nothing.I tested the circiut with a meter and tested out... Read more

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  • Mar 10, 2010
  • Supermarkets and Malls
  • Monroe, Louisiana
  • Menards Credit Card Fraud
  • 5
  • 142

When I purchased lumber from Menards, I was asked by the sales assoc if I would like a Menards card. They took one of my credit cards,ran it through their machine and told me I was approved for the 6 months same as cash. We used the card, and went to pay it off, and they had attached a Protection Elite Plan to our card, and it cost us $55.60/mth. When I called to have it removed, they said I... Read more

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  • Mar 09, 2010
  • Supermarkets and Malls
  • Martin, Ohio
  • 18
  • 637

looking for contractors who were told they must buy a masterlift from menards or they would never deliver for menards. we delivered for 9 months and were continually shorted on delivery reimbursement. finally had enough and cancelled. finally collected for deliveries and the deposit for gps through small claims after they delayed and blew off mediation for a whole year. now i am unable to sell a... Read more

Was this review helpful? 6 36
 
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