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  • Customers like
    • Generally favorable shopping5
    • Service4
    • Vast inventory selections4
  • Customers don't like
    • Poor customer service23
    • Refund policy13
    • Rude manager10

  • Jan 01, 2012
  • Supermarkets and Malls
  • Toronto, Ontario
  • All With Rebates
  • 75
  • REVIEW RATING 3/5

I spend alot of money at Menards,most purchases include a rebate.I have as of yet never received one.I,m canadian is that why?Please don't offer rebates if your not going to give them to your customers.I shop at menards in International Falls MN.Ipersonally don't know the sales people.It's with the menards company it self,for offering rebates which people never recieve.This Christmas... Read more

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  • Dec 30, 2011
  • Customer Service
  • Saint Louis, Missouri
  • Plumbing Services
  • 6
  • 6
  • 97
  • REVIEW RATING 2/5

Menard's is a great store. I have had enjoyable experiences every time I go. I love the new store they opened in Columbia, MO. I have noticed that many customers are always B****ing to the management and it makes me mad. People are so rude to retail workers, it actually blows my mind. Policy is policy and just because people can scream, doesn't mean they are going to get their way. If... Read more

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  • Dec 27, 2011
  • Building Products
  • Overland Park, Kansas
  • 9
  • 9
  • 179
  • REVIEW RATING 2/5

Returned $2300 worth of materials the other day. F*ing menards manager calls to tell me he has cancelled the merchandise credit. He says the item counts are wrong. Never mind the guard, two employees in the yard, a clerk in customer service and a manager all checked and signed the quantities. If their dumb *** employees can't figure out how to return items, they need to fire them all and... Read more

Was this review helpful? 0 0

  • Dec 27, 2011
  • Appliances and Electronics
  • Indianapolis, Indiana
  • Washer And Dyers Whirpool
  • 79
  • REVIEW RATING 3/5

first of all i bought a apartment size washer and dyer they call me three times told me it was in. ready to be delivery i was very bad sick so i told them i would call when i was better.i call them back 12/27/11 they told me that the dyer didnt come in .they said they would delivery the washer today.but i would have to pay another forty dollars to have the dyer delivery the manger name was ralph... Read more

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  • Dec 23, 2011
  • Building Products
  • Salisbury, North Carolina
  • 5
  • 5
  • 105
  • REVIEW RATING 2/5

at the end of the day, one of my guys backed into the wheelbarrow with a bobcat. a simple accident, and easy fix, or it should have been. the service at the carmel indiana store never has been great, but i still spend about 2 grand a month there. anyway, it's 7:30 p.m., and i need another wheelbarrow by 6 a.m. the next morning and i'm close to carmel so i went to menard's. all they... Read more

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  • Dec 21, 2011
  • Shopping
  • Kalamazoo, Michigan
  • 51
  • REVIEW RATING 3/5

I send in 4 rebates to Menard's and I got only 3 ,the one they did not sent was for a pack of lint rollers it was to be a five dollars , the date on the sales recite is 09- 18- 11 I need to know why they have not sent it , I mailed them all in one embelope so I know they got it as I got the ather 3 back ,I do have the sales recite for this , and the date on it again is 09 -18-11 , the... Read more

Was this review helpful? 0 0

  • Dec 21, 2011
  • Building Products
  • Cleveland, Ohio
  • 5
  • 5
  • 102
  • REVIEW RATING 2/5

I ordered 7 boxes of durarock which is the fake cement to look like a rock to make a wall behind the wood stove. I had to order two seperate recepticle boxes which the brochure did not represent accurately what it looked like. You would figure they would blend into the stone work, instead, it looked like a block of cement with no coloring to it and the design on the surface was like no design at... Read more

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  • Dec 20, 2011
  • Supermarkets and Malls
  • Mount Laurel, New Jersey
  • Various
  • 8
  • 8
  • 89
  • REVIEW RATING 4/5

I was in Mennards Tues Dec 20 about 9:30. There were only 2 checkouts only. There were 7 employees standing at the counter behind the registers talking. After waiting for 5 min, I asked if could check out my 3 items at the counter. I was told NO in a snotty voice. Afterwards I asked why they would check open another register or check people out at the return counter like Home Depot HD next... Read more

Was this review helpful? 0 0

  • Dec 20, 2011
  • Supermarkets and Malls
  • Washington, District Of Columbia
  • 4
  • 4
  • 79
  • REVIEW RATING 1/5

I was unimpressed with the help when a problem arose when an order was goofed up with shop doors I ordered at menards in hutchinson mn.First I ordered the doors with solid shafts on the torsion springs.They came with the hollow tubes.They called the company and straightened it out.fine.Then when installing them I was short the proper parts.I was told to call the company myself or they would have... Read more

Was this review helpful? 0 1

  • Dec 12, 2011
  • Customer Service
  • Dubuque, Iowa
  • Vanity
  • 5
  • 5
  • 131
  • REVIEW RATING 4/5

My husband and I are remodeling our bathroom and have spent approximately $3000 at your stores in both Iowa and Illinois. On October 29 we visited your store in Montgomery, Illinois. We saw a vanity/sink combination and asked about it. The clerk said it was not in stock in the store, but they could send it from the distribution center in Plano, IL and we could pick it up at the Montgomery... Read more

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