Menards Complaints and Reviews

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
  • 1,044+23 mobile complaints
  • $250K claimed losses
  • $237 average
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  • 12 hours ago
  • Supermarkets and Malls
  • Toledo, Ohio
  • Old Mill Maple Chews Candy
  • 3
  • 3
  • 24

Went to my local Menards yesterday, as I have been doing once a week or so for the last year. Probably spent at least $20,000 a week there and I deserve some consideration. I wanted to return an open bag of candy that I tried and didn't like. I feel that, just like in a restaurant, if I don't like my food I shouldn't pay for it. Customer service desk was VERY rude - told me I couldn't return... Read more

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  • 1 day ago
  • Furniture and Decor
  • Cubby Shelf
  • 2
  • 2
  • 18

Bought a cubby shelf from menards for my wife today and while putting it together the *** little wooden pegs that held each piece together started to snap and the whole thing fell apart. I'm use to cheap furniture but this was a new low! I've never had walmart furniture that used cheap pegs as a main means of support! I couldn't believe how cheap this shelf was! I think that I may try to return... Read more

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  • 2 days ago
  • Home Construction and Repair
  • Zeeland, Michigan
  • Drywall
  • 47

Bought OSB and Drywall. Delivery was to be in my newly constructed barn in the backyard which requires going down a small hill and then back up. Delivery truck(2x2) delivered material to the barn but couldn't make it back up the hill bc of the dew on the grass in the morning. The delivery guy went off path into my yard and got stuck. He called me and told me what he did and told me he called a... Read more

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  • Oct 25
  • Supermarkets and Malls
  • Donation Request
  • 2
  • 2
  • 88

I can not believe the amount of money we spend in your store and we ask for a donation to a student who suffered a stroke and you give a $5.00 lunchbox that you give your employees at Christmas! You couldn't even spare a bag of candy or a magazine or a bottle of pop???? Really??? Not that we are being greedy, but there was no thought put into it at all. Your charities are a write off!!! Shame on... Read more

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  • Oct 23
  • Supermarkets and Malls
  • Cincinnati, Ohio
  • Rebate Scam
  • 2
  • 2
  • 98

Purchased a Viper kayak at a Menards in Cincinnati. Followed the rebate instructions for a $30 in store credit rebate to the letter and made copies of all forms and envelopes, having problems with rebate programs in the past. Sent the form and never received a credit form or heard a word. After more than 3 months, I checked the status of the rebate, sent Rebate International my copies of the form... Read more

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  • Oct 22
  • Supermarkets and Malls
  • Quincy, Illinois
  • Product Return Policy
  • 4
  • 4
  • 118

I went to refund a set of home phones with my receipt that I had purchased two days before. I had paid cash and debit for my purchase. They would not give me cash for the refund and i did not have my debit card. They made me take a "gift card". I told them I did not want it and asked to speak to a manager and was told the manager would not come up. That in itself is poor customer service. I tried... Read more

Was this review helpful? 0 2

     

  • Oct 20
  • Supermarkets and Malls
  • Belgium, Wisconsin
  • Rebate Denial
  • 80

We had a mail in rebate for $10 and we put it in our drawer and it sat there for three years doesn't have an expiration date when we went to use it at menard's and next thing you know they said it's already used. We put it in a drawer and it is never been taken out or used so I don't know what the problem is they told us that they would talk to the manager the next morning and never got a phone... Read more

Was this review helpful? 0 0

     

  • Oct 17
  • Supermarkets and Malls
  • Bad Management
  • 2
  • 2
  • 91

Waite park store is horrible.they have just screwed up ANOTHER of our special orders. Ridiculous lack of caring and attention to detail.go to pick it up and it's wrong. Only to be told,basically that it's close enough and they "suppose " they could reorder it. Beyond frustrating.the planning it takes,in advance,to order and get contractors in place to install tomorrow.miss,out on overtime at work... Read more

Was this review helpful? 0 2

     

  • Oct 14
  • Supermarkets and Malls
  • West Allis, Wisconsin
  • Outside Lights
  • 3
  • 3
  • 87

Bought 9 outdoor lights at store in Rhinelander WI. Had excellent service. Young man went above and beyond to find 9 lights. Had to buy one more light in West Allis WI. Waited over 20 minutes for someone to come and get the light. Went to customer service, still no help. Had to order on line and pay extra 5.36 shipping and 2.80 processing fee. Will never go back to Menards in West Allis, WI. ... Read more

Was this review helpful? 1 3

     

  • Oct 10
  • Building Services
  • Saginaw, Michigan
  • Roof Shingles Installation
  • 1
  • 1
  • 134

Menards told make sure I had the roofers ready to accept shingles on the roof, so roofers are there to accept shingles between the promised time of 1-3pm. At 11:30 they and say they will be a couple of hours late, maybe closer to 5pm. then the call at 4:30 and say the truck broke down, they should have it fixed by Monday, but they'll give me my $75 delivery fee back. WOW! No shingles on roof only... Read more

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