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  • Customers like
    • Generally favorable shopping5
    • Prices4
    • Service4
  • Customers don't like
    • Poor customer service21
    • Refund policy10
    • Rude manager9

  • 1 day ago
  • Footwear and Clothing
  • San Francisco, California
  • Illinois T-Shirt
  • 22
  • REVIEW RATING 4/5

purchased Ill T-Shirt @ Menards store#3254,clerk said runs tite,MED should be OK, I asked to chek other stores for SMALL, found 40 of size small @ #3523,asked them to hold 1 out for me to swap(Already pd for MED),they said they don't do such..when I got to store #3523 (15-20miles) plbg mgr CHUCK curtly shrugged ,said they have none & refused to look @ backstock at all, tho Allan & Dan... Read more

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  • 1 day ago
  • Toys
  • Litchfield, Ohio
  • Rebate Program
  • 24
  • REVIEW RATING 4/5

I feel someone takes people's rebate money.I bought my grandson Polar express train.I shipped to Texas.I was supposed to get a $75 rebate check back.I Never seen it. I called and was told they had no way to know what happened to it.I just did another rebate of maybe $30,have also not seen it. With it coming as a postcard,anyone can take it.Your 11percent rebate makes me come into your store.I am... Read more

Was this review helpful? 0 0

  • May 24
  • Customer Service
  • Racine, Wisconsin
  • Rebate
  • 41
  • REVIEW RATING 4/5

All I want to ask is why the mail in rebate is a norm at Menard stores? This rebate is so *** to have unless a person purchases a large item.Most customers buy 1 or 2 items that cost around 10 dollars which means they get a whole dollar eleven cents when all is said and done.Let's see,a stamp today is 53 cents and envelopes cost money and so does a persons time,so after you take the time out of... Read more

Was this review helpful? 0 1

  • May 20
  • Supermarkets and Malls
  • Rochester, Minnesota
  • Staff
  • 3
  • 3
  • 72
  • REVIEW RATING 4/5

I was today at menars south rochester mn, and I paid my products by the garden door. I decided to go back inside the store and Iexit to the front door., so was close to my car,. And I saw a lady coming and her face was like disgusting, she asking for my receipt, and I told her why, she saidbecause no one checked my receipt by the door and she so mean. I have been so many times to this store and... Read more

Was this review helpful? 0 0

  • May 20
  • Supermarkets and Malls
  • Muskegon, Michigan
  • Price Policy
  • 3
  • 3
  • 51
  • REVIEW RATING 4/5

I was in the Muskegon store and there were discrepancies from the prices online from home and the prices in their system...they guy was a *** about it and said "it is what it is" and would not adjust the price of a 2000 dollar deck package order...I asked to see the manager...AJ was standing a few feet away and said "it is what it is"! I couldn't believe it! So I went home and ordered online... Read more

Was this review helpful? 0 0

  • May 16
  • Supermarkets and Malls
  • Miamisburg, Ohio
  • 1
  • 1
  • 75
  • REVIEW RATING 3/5

When I checked out the price wasn't right I told the cashier it wasn't right it had this price on it . I told her to call a manager.he came and said they couldn't do any thing couldn't sell below cost. He called someone and said they could take five dollars off. Any time a price is on a item that should give it to you.wasnt nice people . If you want my business I want something to make up for my... Read more

Was this review helpful? 0 3

  • May 15
  • Supermarkets and Malls
  • Kenosha, Wisconsin
  • Tiller
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

We purchased a Tiller that had apparently been damaged in shipment to the Store. We were unaware of this until i Gassed and Oiled the unit and tried to us it. When we returned the unit i was told that because i Gas it they could not take it back and I had to take it to have warranty work performed on it.WHAAA??? How was i supposed to check it if i didnt Gas it. Now at MY Expense and time...now... Read more

Was this review helpful? 0 2

  • May 15
  • Customer Service
  • Springfield, Illinois
  • Rebate
  • 1
  • 1
  • 77
  • REVIEW RATING 4/5

spent over 3,400 today at menards am getting rebate 11%. spent over 2,000 in april and wanted to get 11% I was told it had to have been within a certain time frame for price adjustment. I did not know so I am missing out on rebate for the other moneys. Don't think I will continue to shop menards will go to lowes instead. Disappointed I know if they wanted to they could give me the 11% discount.... Read more

Was this review helpful? 0 1

  • May 14
  • Landscaping and Gardening
  • Springfield, Illinois
  • Garden Tiller
  • 2
  • 2
  • 93
  • REVIEW RATING 4/5

I purchased a tiller from Menards in Springfield Illinois. I used it for less then an hour when it died so I packed it all back in the original packaging and took it back to the store where I was informed that gas items cannot be returned. They have to go through a local repair shop contracted by Menards. No problem. Get it fixed and and I am back in the gardening game. Until the local shop... Read more

Was this review helpful? 0 1
  • From mobile
  • Menards
  • May 14
  • by anonymous
  • #635723

Menards in Montgomery, Il. Happened several times, go in, pick out a product, see the price on the shelf. Get to the register, oops it 5 to 10 bucks more then the shelf tag says. Same item, same sku, but they won't budge on the higher price And the female, dark short haired manager .. Few choice words about her.. Add comment

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