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  • Customers like
    • Service4
    • Vast inventory selections4
    • Generally favorable shopping4
  • Customers don't like
    • Poor customer service21
    • Refund policy10
    • Rude manager9

  • 19 hours ago
  • Customer Service
  • Racine, Wisconsin
  • 15
  • REVIEW RATING 4/5

All I want to ask is why the mail in rebate is a norm at Menard stores? This rebate is so *** to have unless a person purchases a large item.Most customers buy 1 or 2 items that cost around 10 dollars which means they get a whole dollar eleven cents when all is said and done.Let's see,a stamp today is 53 cents and envelopes cost money and so does a persons time,so after you take the time out of... Read more

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  • May 20
  • Supermarkets and Malls
  • Rochester, Minnesota
  • Staff
  • 2
  • 2
  • 42
  • REVIEW RATING 4/5

I was today at menars south rochester mn, and I paid my products by the garden door. I decided to go back inside the store and Iexit to the front door., so was close to my car,. And I saw a lady coming and her face was like disgusting, she asking for my receipt, and I told her why, she saidbecause no one checked my receipt by the door and she so mean. I have been so many times to this store and... Read more

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  • May 20
  • Supermarkets and Malls
  • Muskegon, Michigan
  • Price Policy
  • 3
  • 3
  • 37
  • REVIEW RATING 4/5

I was in the Muskegon store and there were discrepancies from the prices online from home and the prices in their system...they guy was a *** about it and said "it is what it is" and would not adjust the price of a 2000 dollar deck package order...I asked to see the manager...AJ was standing a few feet away and said "it is what it is"! I couldn't believe it! So I went home and ordered online... Read more

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  • May 16
  • Supermarkets and Malls
  • Miamisburg, Ohio
  • 1
  • 1
  • 64
  • REVIEW RATING 3/5

When I checked out the price wasn't right I told the cashier it wasn't right it had this price on it . I told her to call a manager.he came and said they couldn't do any thing couldn't sell below cost. He called someone and said they could take five dollars off. Any time a price is on a item that should give it to you.wasnt nice people . If you want my business I want something to make up for my... Read more

Was this review helpful? 0 3

  • May 15
  • Supermarkets and Malls
  • Kenosha, Wisconsin
  • Tiller
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

We purchased a Tiller that had apparently been damaged in shipment to the Store. We were unaware of this until i Gassed and Oiled the unit and tried to us it. When we returned the unit i was told that because i Gas it they could not take it back and I had to take it to have warranty work performed on it.WHAAA??? How was i supposed to check it if i didnt Gas it. Now at MY Expense and time...now... Read more

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  • May 15
  • Customer Service
  • Springfield, Illinois
  • Rebate
  • 1
  • 1
  • 68
  • REVIEW RATING 4/5

spent over 3,400 today at menards am getting rebate 11%. spent over 2,000 in april and wanted to get 11% I was told it had to have been within a certain time frame for price adjustment. I did not know so I am missing out on rebate for the other moneys. Don't think I will continue to shop menards will go to lowes instead. Disappointed I know if they wanted to they could give me the 11% discount.... Read more

Was this review helpful? 0 1

  • May 14
  • Landscaping and Gardening
  • Springfield, Illinois
  • Garden Tiller
  • 2
  • 2
  • 78
  • REVIEW RATING 4/5

I purchased a tiller from Menards in Springfield Illinois. I used it for less then an hour when it died so I packed it all back in the original packaging and took it back to the store where I was informed that gas items cannot be returned. They have to go through a local repair shop contracted by Menards. No problem. Get it fixed and and I am back in the gardening game. Until the local shop... Read more

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  • From mobile
  • Menards
  • May 14
  • by anonymous
  • #635723

Menards in Montgomery, Il. Happened several times, go in, pick out a product, see the price on the shelf. Get to the register, oops it 5 to 10 bucks more then the shelf tag says. Same item, same sku, but they won't budge on the higher price And the female, dark short haired manager .. Few choice words about her.. Add comment

  • May 13
  • Supermarkets and Malls
  • Cedar Springs, Michigan
  • Rebate
  • 2
  • 2
  • 60
  • REVIEW RATING 4/5

I MADE A PURCHASE OF $358.63 ON MAY 4, 2015. LESS THAN A WEEK LATER THE STORE RAN 11% OFF EVERYTHING. I WAS TOLD TO APPLY AT THE REBATE ADJUSTMENT DEPARTMENT FOR MY 11% REBATE. I'M A VERY GOOD CUSTOMER & USE A LOT OF MERNARDS' PRODUCTS. I AM A LANDLORD HAVE A LOT OF APARTMENTS. LAST YEAR A USED OVER $6,000.00 WORTH OF MERCHANDISE. I WILL PROBALY USE SOME SIMILAR AMOUNT IN THE COMING MONTHS... Read more

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  • May 12
  • Supermarkets and Malls
  • Tampa, Florida
  • Staff
  • 8
  • 8
  • 94
  • REVIEW RATING 5/5

Iam so angry with Menards. I have spent thousands of dollars working on my house I just sold and now the one I just bought. Twice this year I have had some small items left behind. Both times I had purchased something awkward to load in my cart and its ring you up, get your money, and NEXT. I have always praised Menards and go there often but lately it seems Menards doesn't care. I had to... Read more

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