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  • Customers like
    • Prices 6
    • Generally favorable shopping 5
    • Vast inventory selections 5
  • Customers don't like
    • Poor customer service 26
    • Refund policy 13
    • Rude manager 11

Beware. Bought a service plan for my snow blower last year. Had problems with it. Call the Extend Service Plan 800 number. I live on the West side of Milwaukee in a suburb. Was told I had to drive one hr to Kenosha to the closest repair center to get it fixed. When I tried to talk with the Store Manager where I bought the unit and the plan it basically said that 'I guess that is better than nothing or having to pay for the entire repair yourself'. Four hours total plus gas to drive it there and then return to pick it up is more than... Read more

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Menards - Review in Supermarkets and Malls category from Saint Paul, Minnesota
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A couple of years ago I filled a complaint against a rasict store manager named Robert the GM at the maple wood menards now him and a group of his guys has conspired aginst me and has been spreading very sick lies around town saying that I raped a hooker and I also gave someone AIDS and also saying that I'm a drug dealer These guy represent menards wow look at the criminals maple wood MN has working for them. These people have been stocking trying to destroy my life. So before you think of going to a menaces and seeking employment or buying... Read more

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I have done a few rebate offers only to have them mail me the little postcard check and the amount is wrong. Recently I bought some wiper blades. They were "free after rebate". I bought two and I only got a check for one. Not only do you have to spend your time to mail this *** out, you have to make a copy of everything, because half the time they screw it up. The money I am out is nothing compared to many others. Another time, someone at the Post Office took one of my rebate checks. Rebates are the oldest scam in the book. They know... Read more

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Items in sale flyer will never appear in stores. Never. Disclaimer says limited to stock on hand. Which is always zero. Terrible corporate policies. Read more

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The security is ridiculous - I am driving a 60K brand new truck with a trailer to pick up a large order of carpeting, and not only was I asked by security if they could look inside the trailer, they wanted to look inside the back of my truck as well. I just picked up over $1,000 worth of carpet and you are checking my vehicle? Seriously? I understand there is a lot of theft these days, but use common sense. Wouldn't it be more beneficial to use cameras to monitor people instead of insulting them all by assuming they are thieves? Back to... Read more

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Get with it people. With ID theft at an all time high, you should open your eyes. Exposing your customers to mail fraud will not gain you trust. And the other guys out there selling the same things as you are looking for yet another way to give you a black eye. Just to point out that we made a fairly large purchase on your 11%rebate,and got the card in the mail. I went to my local store took out the card and used it on a purchase and was not asked for ID. until the card was all used up. Read more

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Menard's Big Card / capital one ,no longer works at speedway. I have called Capital One, several times, and one supervisor said, there were a few similar complaints. Another representative said, they can't confirm the reason for this, but was quick to blame Menard's Corporation , for any problems . Not too long ago, Capital One was sending my monthly statement to someone, else, and , when I called, they said, that I must have moved to another address, or the computer billing system, some how printed my address number, back words. There was... Read more

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hi i am a disabled man i went to menards in Owensboro ky i walk with a cain and a back brace from being ran over by a car as a child its obvious im disabled even have the disabled windows tag lol went to landscapeing asked 5 people for help finally the 5 perdon told me it wasent his department but take the tags to the registr and thay could help me there sinc it had been so long of a wait by the way it took 50 minutes to get the help from the 5 man when i got my chance in line i asked a simple question the cashier had to call a manager to... Read more

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100% FULL

I recently purchase several bags of a product advertised by the signage and sample display case at the Evendale Ohio store as Mini bark Nuggets, only to find out that once I opened several bags and dumped these out into my flower bed that these nuggets were anything but Mini..Most were nuggets 3-4" in dimensions vs the .5-1" displayed in the bin. I contacted customer service asking for a refund at which they indicated to just bring them back. Great if the bags were not opened and already dumped. I guess their definition of Mini covers a wide... Read more

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on 4/17/16 coon rapids mn. store... made purchase or screened enclosure after presenting my credit card I was given the info that a 11% promotion is taking place on the day after the 18th. I just asked to cancel this transaction. My reason was that I was going to make a large purchase when your promo returned, my bad I didn't pay attention, so I could have had had all delivered on one charge, but wanted this one item quick. anyway I was told I had to finish and complete my order which I hadn't yet or there would be a 25% restocking fee by this... Read more

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