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  • Customers like
    • Generally favorable shopping5
    • Service4
    • Vast inventory selections4
  • Customers don't like
    • Poor customer service23
    • Refund policy13
    • Rude manager10

  • 2 days ago
  • Supermarkets and Malls
  • Fishers, Indiana
  • Hardware
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

I bought some cabinet hinges at Menards in Forsythe last week and mistakenly picked up 2 different which I didn't notice until I opened them..I called Menards and told them my problem and they were so kind..I took one pair back and they exchanged them even though I had torn the package when I opened it..A young lady at the service took care of my problem and she was so very nice and helpful..I am... Read more

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  • Aug 31
  • Supermarkets and Malls
  • Lewisburg, Kentucky
  • 1
  • 1
  • 59
  • REVIEW RATING 4/5

My husband and I live about 70 miles from Owensboro,Ky store. We were building a huge polebarn and was told they did the building packages. We went there on 7/3 and dropped 24,000.00 on materials. Was told they would be delivered in two weeks. Paid for the delivery fees and all. After about two weeks received a call that they couldn't get it all on two trucks so would need to call and pay to get... Read more

Was this review helpful? 0 0

  • Aug 27
  • Supermarkets and Malls
  • Naperville, Illinois
  • 2
  • 2
  • 74
  • REVIEW RATING 3/5

Sedalia menards is a joke all i can say is save your receipt or kenny the head manager there is a crook and will only give you store credit for part of the money they owe you. The funny thing is they kept the receipt the last time i was returning their junk bug light back in for not working and so on the second bug light i took back i didnt have it and they were to *** to look up the sale and... Read more

Was this review helpful? 0 2

  • Aug 26
  • Supermarkets and Malls
  • Battle Creek, Michigan
  • Quartz Top With Backsplash
  • 3
  • 3
  • 95
  • REVIEW RATING 4/5

Purchased Quartz countertop and cast iron sink on July 1, 2015. I was handed a list of installers, with a recommendation of 2 installers. I paid for the $5,200 worth of material. I waited 4 weeks for the template to arrive to my house. The installer came to my house for the exact measurements, and I returned the template the same day with several changes, including sink measurements wrong and... Read more

Was this review helpful? 0 1

  • Aug 25
  • Supermarkets and Malls
  • Indianapolis, Indiana
  • Rebate Check
  • 2
  • 2
  • 51
  • REVIEW RATING 4/5

Every time I submit a rebate I have to fight with Rebates International to get my rebate check. I always hear it was "lost in the mail." The six weeks in which you are supposed to receive a rebate turns into six months. This past time they shorted my rebate (which I still don't have after 3 months) because I returned an item; however, I received in store credit for the item due to the rebate. I... Read more

Was this review helpful? 0 1

  • Aug 21
  • Supermarkets and Malls
  • Mankato, Minnesota
  • True Blue Furnace Air Filter
  • 1
  • 1
  • 98
  • REVIEW RATING 4/5

I prepaid for a boxed set of furnace filters on July 2, 2015 because the store didn’t have them in stock. They estimated a delivery date of August 12 and said they’d call me when they came in. On August 21 I still hadn’t heard boo from Menards so I called to find out what was up. First the dept. manager said it’s policy that they don’t call. I explained what i’d be promised as well as the fact... Read more

Was this review helpful? 1 1

  • Aug 20
  • Other
  • Zionsville, Indiana
  • Furniture
  • 1
  • 1
  • 89
  • REVIEW RATING 4/5

I went to buy a piece of furniture that was on sale. I asked the check out girl to help me. She turned her back on me, and waited on the next person, who was a menards employee buying treats. I will never ever shop at Kokomo, indiana menards. I reported the clerk and the employee who got check out before me. The small girl behind the desk was afraid to do anything to these employees. No way... Read more

Was this review helpful? 0 0

  • Aug 20
  • Other
  • Mankato, Minnesota
  • Return Fee
  • 3
  • 3
  • 84
  • REVIEW RATING 4/5

i had come into my mankato menards wanting to do a siding project. i had told the order dept dimensions and what i had from previous project. i finished i had 2 whole boxes of siding left, so i took back to store with receipt in hand. 25% return fee on my siding return.. wtf! i didnt order the extra siding, they did! $75.00.. i was pissed.. nothing i could do.. so.. my credit had been tampered... Read more

Was this review helpful? 1 0

  • Aug 18
  • Supermarkets and Malls
  • Spring Grove, Illinois
  • 63
  • REVIEW RATING 4/5

I had 2 rebates, one for $20 and the other for $35; I received the $20 rebate within the expected time frame. I checked the Rebates International website looking for the other one, and there was no record of it at all! After some researching online, I was expecting the worst with trying to get my check. BUT .... I submitted my question through the Rebates International website (without... Read more

Was this review helpful? 3 1

  • Aug 17
  • Supermarkets and Malls
  • Mankato, Minnesota
  • 2
  • 2
  • 85
  • REVIEW RATING 4/5

Menards Corporate office, Eau Claire, WI ~ Just want to say to all of you, you guys suck @ your jobs. Unless your job is to thoroughly screw over your employees. Working conditions that YOU say are the ONLY way we can do certain things are unsafe and at times actually set up so we DO get hurt. You fine our bosses when they let us do something against YOUR mandates until they get sick of it and... Read more

Was this review helpful? 2 1
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