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  • Customers like
    • Generally favorable shopping5
    • Service4
    • Vast inventory selections4
  • Customers don't like
    • Poor customer service23
    • Refund policy13
    • Rude manager10
  • From mobile
  • Menards
  • 14 hours ago
  • by anonymous
  • #675363

Have a rebate coming for 580.85 and never received it. I called the store and they said their is no number to call. Emailed menards rebate international but they dont email back. I put in my tracking numbers,and cant find my rebate. I know I mailed it on time Add comment

I've had many issues with Menards. I don't shop there cause they don't guarantee their products. They can't admit when they are wrong and give their customer the service they need . Bad Customer Service. Add comment

  • From mobile
  • Menards
  • 15 hours ago
  • by anonymous
  • #675335

Rapid-Loc flooring is beautiful but it has the most loud awful cracklings sound when you walk on it. Went to menards they said contact manufacture. Contacted manufacture they asked me to send receipt with flooring and padding . No one returned my calls. Continuously called and left messages. Still no return call. Can anyone advise on what to do ? Has anyone had this problem ? Add comment

  • 1 day ago
  • Supermarkets and Malls
  • Dewitt, Iowa
  • 3
  • 3
  • 8
  • REVIEW RATING 3/5

Been waiting 3months for a rebate of over $420.00 but have not received. I tracked it and it said a check was issued a month ago. I call BS on that. Emailed them to cancel original and send another. Im doubting the 1st check was ever sent and doubting they honor my request of sending another. F*** menards and f***rebates international. Read more

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  • Jul 29
  • Customer Service
  • Sykesville, Maryland
  • Brute Power Washer
  • 2
  • 2
  • 63
  • REVIEW RATING 4/5

I bought a Brute power washer with an Honda engine last Summer 2014. It cost over $500. I brought it home and set it up strictly according to the instruction manual and it ran for about twenty minutes and stopped. After double checking the setup and looking online for any troubleshooting help unsuccessfully, I took it back to the Menards store where I had purchased it and explained the problem I... Read more

Was this review helpful? 0 1

  • Jul 28
  • Building Products
  • Bismarck, North Dakota
  • 3
  • 3
  • 53
  • REVIEW RATING 4/5

We ordered a shed kit from menards. We thought picking it up would easy and not take long. Yea right. They didn't know what door we needed to go to. Nothing was put together, shingles here, tar paper there, shed over there, nails go find them somewhere in the store. We asked when we bought the shed as a kit if everything came with to build it. Yea it does but go run around the store and the yard... Read more

Was this review helpful? 0 0

  • Jul 27
  • Supermarkets and Malls
  • East Hampton, Virginia
  • 1
  • 1
  • 35
  • REVIEW RATING 3/5

We had bought a new bathtub and walls for my new bathroom First problem was they told us oh yea it will fit inside your suburban then we pull around and it doesn't fit so had to pay someone else to come pick it up . Then we remodel the bathroom and put the tub set in and the walls would not fit properly so we had to go somewhere else to buy a different set of walls for the tub. Then we go to... Read more

Was this review helpful? 0 0

  • Jul 27
  • Supermarkets and Malls
  • Hastings, Minnesota
  • 1
  • 1
  • 34
  • REVIEW RATING 3/5

Nights and weekend service and knowledge had always been horrible at all of menards contractors service desk, (using several of the menards stores in the Twin Cities metro area and western wi) now you take away the go to guy during the week at all the stores? It took a long time to build a good trusting business relationship with a few of these stores knowledgeable hard working employees. There... Read more

Was this review helpful? 0 1

  • Jul 25
  • Supermarkets and Malls
  • Chesterhill, Ohio
  • Riverstone Countertop
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

Got a quartz countertop at Menards. Sink part and bar part does not match. They will replace, but will not pay to install or for any supplies. I already paid alot of money for that. It was their mistake, so they need to do this. They say warrenty doesn 't cover it. Now I got crappy countertops from Menards. So think twice before you get anything from Menards. So disappointed. Read more

Was this review helpful? 0 1
  • From mobile
  • Menards
  • Jul 24
  • by anonymous
  • #671594

Menards in Rice Lake has a young man, Keegan, who is the most helpful sales person i have ever met. I doubt if he gets paid anywhere near what he's worth! Add comment

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