2.5
  • Service2 votes
  • Generally favorable shopping2 votes
  • Prices1 votes
  • Customer Service5 votes
  • Refund policy3 votes
  • Poor Customer Service2 votes
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  • From mobile
  • Menards
  • 1 hour ago
  • by anonymous
  • #588080

I'm a former employee they don't treat you fair and you never get your brakes when you should sometime they would just skip your brake all together pis poor management, and not flexible hrs as promised horrible places to work ! Add comment

  • 2 days ago
  • Furniture and Decor
  • Manchester, Missouri
  • Kitchen Cabinets
  • 2
  • 2
  • 44
  • REVIEW RATING 4/5

Spent over 800 at Menards for kitchen counters and cabinets. customer service is -20. Arin in cabinets at Manchester in Ballwin Mo. is one dangerous person on a fork lift. She was more interested in complaining about other employees and showing off on the fork lift then she was helping me. I hate them and will never shop there again I will go to lowes from now on and if you are smart you will... Read more

Was this review helpful? 0 1

  • Jan 24
  • Appliances and Electronics
  • Stover, Missouri
  • Gas Grill
  • 2
  • 2
  • 98
  • REVIEW RATING 5/5
Menards - Review about Gas Grill from Stover, Missouri
1 of 2

I bought a gas grill at Menards in Osage Beach Missouri in July of 2014 I've used it maybe 12 times it's a thermos grill and I went to use it tonight and the whole pan fell out the screws are all rusted the whole bottom of it is rusted out and I have a cover on it and I clean it every time I use it and it was on sale so if that's what they're going to sell on sale they should back up their stuff... Read more

Was this review helpful? 0 2

  • Jan 24
  • Supermarkets and Malls
  • Indianapolis, Indiana
  • Positive Experience
  • 2
  • 2
  • 31
  • REVIEW RATING 3/5

I just want to say that the employees at menards east could take a lesson from sheila about customer service. most of the time when you ask for directions they just point. i found that eveytime i have went into the store and asked sheila for directions she has dropped what she was doing and offered to show me. believe me customers like that personal touch. I thought at first it would be just... Read more

Was this review helpful? 0 0

  • Jan 15
  • Customer Service
  • South Bend, Indiana
  • Snow Blower
  • 3
  • 3
  • 140
  • REVIEW RATING 4/5

We purchased a snow blower. The sign read, "Snow blower $499, $449 after rebate. I expected money back to help pay for the snow blower. Instead we got store credit. We were purchasing this for our 24 year old granddaughter. She was paying us back, so when we finally got the "rebate" we had to give her $50 out of our pocket. We will use the rebate. I just hope we don't loose the card before... Read more

Was this review helpful? 2 3

  • Jan 11
  • Food Stores
  • Des Moines, Iowa
  • Food Stamp
  • 8
  • 8
  • 138
  • REVIEW RATING 5/5

I feel you are very unfair to people that use food stamps, you sell food inyour stores but wont let anyone to use a food stamp card for your food produces they come in to get other things and then want to pick up food there and they can't because you don't let then use the food stamp card since they don't have the cash for what they need. So why sell food if not everyone can get it this is... Read more

Was this review helpful? 1 2

  • Jan 11
  • Appliances and Electronics
  • Hammond, Indiana
  • K-Cup
  • 2
  • 2
  • 80
  • REVIEW RATING 3/5

AGAIN I HAVE GONE INTO MENARDS TO MAKE A PURCHASE AND AS USUAL THE ITEM ISN'T AVAILABLE AND NO RAIN CHECK AVAILABLE. ON A 3 DAY SALE YOU ADVERTISED 42 COUNT K-CUPS COFFEE FOR $9.99 UPON ATTEMPTING TO PURCHASE, NONE AVALABLE. SPOKE WITH FLOOR EMPLOYEE WHO ADVISED THAT BY NOON ON FRIDAY 01/09/15 THE ONLY 10 PACKS THEY HAD WERE SOLD OUT. HOW DO YOU ADVERTISE A 3 DAY SALE AND NOT HAVE ENOUGH STOCK ON... Read more

Was this review helpful? 0 2

  • Jan 09
  • Supermarkets and Malls
  • Eau Claire, Wisconsin
  • Online Order
  • 1
  • 1
  • 72
  • REVIEW RATING 2/5

I placed a "special order" as the item was on display, but not stocked in the store. After they lost the item twice and reordered a third time, I cancelled. Menards West in Eau Claire WI. Don't deal with Derek in flooring or Manager John. Both idiots Read more

Was this review helpful? 0 4

  • Jan 06
  • Equipment
  • Washington, Illinois
  • Galvanized Nuts
  • 6
  • 6
  • 201
  • REVIEW RATING 5/5

I have had enough! The store in Washington Illinois must have a policy of letting teenagers run the place. It is not working. My project involved approx. 500 dollars worth of material. I had purchased a bag of galvanized nuts for around 3 dollars and when I got home the bag of 65 only had 33 in it. I attempted to return the bag,with the intention of purchasing another 200 dollars worth of items... Read more

Was this review helpful? 4 2

  • Dec 29, 2014
  • Construction
  • Wisconsin, United States
  • Nail Gun
  • 169
  • REVIEW RATING 4/5

i ordered a nail gun that I can't have sent to my local store. It said in stock ready to ship. A few days later i get an email that says it's now a special order, I contact the customer service which is a joke. I want to be able to call not have someone ignore my emails. They tell me they will look into why it's 2 weeks and my in stock item didn't ship. The only response I get is I'll look into... Read more

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