2.5
  • Prices4 votes
  • Service4 votes
  • Vast inventory selections4 votes
  • Poor customer service20 votes
  • Refund policy9 votes
  • Rude manager8 votes
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  • 1 day ago
  • Supermarkets and Malls
  • Chicago, Illinois
  • Rug
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

I ordered several rugs online from Menards. On one the binding was frayed. On another the binding was an ugly color that was not visible in the picture or mentioned in the description. Two others the colors in the pictures were not accurate. I was surprised when I returned them and was charged $144.00 surcharge. As I shopped I saw FREE SHIPPING 20 times on each page. Nowhere did I see that... Read more

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  • 2 days ago
  • Building Products
  • London, Ohio
  • Patio Door
  • 1
  • 1
  • 20
  • REVIEW RATING 3/5

This store has a girl that works there Katie and she does not care about the customers at all. They should fire her. The store manager is also a ***. Then delivery is even more of a joke. You ask them to help you make the lifting easier and they are stinking lazy. Then they say we will be there early in the morning and they get to your home at noon. The whole day is shot. This store needs to... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Washington, Missouri
  • Staff
  • 26
  • REVIEW RATING 3/5

We have been a valued Menards shopper at the poplar bluff store since it opened. We used to drive to cape. My parents are in the bussiness they spend alot several hundred dollars in there when they come. We where in there a couple of weeks ago not sure why or reason but my son saw that security was watching us. I said nonsense. I forgot about it as we were headed to the front to check out i didnt... Read more

Was this review helpful? 0 1

  • Apr 23
  • Furniture and Decor
  • Fort Wayne, Indiana
  • Bathroom Cabinet
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

I purchased a complete remodel for my bathroom for Menard's. IN the total amount of $4,619.07. My items were suppose to be delivered to the store by 3/31/15. My contractors started work on 4/13/15. But my counter top did not come in until 4/21/15. The contractors are gone and as you can guess I have NO BATHROOM IN MY HOUSE!! Menard's also ordered me the wrong cabinet which took 3 wks to come.... Read more

Was this review helpful? 0 1

  • Apr 21
  • Supermarkets and Malls
  • Grant, Michigan
  • Garage Door
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

I bought a new garage door and when I ordered it I asked 5 times if it came with a garage door opener and I was told yes and the lady that help me even got a attitude about it the door came in a week after they told us it would be here then when I went to pick it up there was no garage door opener and all the management could say is he could take me to go get one so the deal for the garage door... Read more

Was this review helpful? 0 1

  • Apr 20
  • Customer Service
  • Lancaster, Ohio
  • Store Atmosphere
  • 3
  • 3
  • 52
  • REVIEW RATING 4/5

They have the wrong products in the wrong spots. They refused to give me a discount because of the inconvience of having to locate the correct price (which was covered up anyway, the boy pulled the paper over it out right in front of me). I emailed corporate, they said (we have the right to charge the correct price). I then emailed them back and told them, Thats fine, I will never shop at menards... Read more

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  • Apr 19
  • Landscaping and Gardening
  • Elkhorn, Wisconsin
  • Mower
  • 49
  • REVIEW RATING 4/5

I have a 22" mower that broke only after a few weeks. The weld on the front wheel bracket has broke and I lost the bushing between the wheel and the bracket. Lucky me. The lady we spoke to at Menards knew about the mowers when we talked to her.xxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxx xxxxxxxxx x x x x x... Read more

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  • Apr 18
  • Supermarkets and Malls
  • Portage, Indiana
  • Casing
  • 39
  • REVIEW RATING 5/5

I recently placed a $2000 order for casing and interior doors. I waited almost 3 weeks for the casing to be delivered to the Portage store. I was not told that this order was going to be outsourced to another company and it would be a three week wait. I am trying to remodel my home so that I may put it up for sale. When the casing finally arrived, they had send the wrong size. I was sent 2 3/4... Read more

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  • Apr 17
  • Supermarkets and Malls
  • Greenwood, Missouri
  • Refund Policy
  • 2
  • 2
  • 41
  • REVIEW RATING 3/5

Refused to give a cash refund even though receipt clearly states cash refund given. Read more

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  • Apr 14
  • Landscaping and Gardening
  • Virginia Beach, Virginia
  • Planter Post Cap
  • 1
  • 1
  • 77
  • REVIEW RATING 4/5

Purchased (2) deck post planters - $17.99ea + $2.80 processing fee. Received them and look very cheap (made in China), so would like to return them - an additional 25% restock fee will be added and I have to pay for return shipping; Amazon or eBay does not do this and frankly haven't dealt with any other company that tacks on these additional fees! You are unable to speak with a human -----... Read more

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