Menards Complaints and Reviews

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Menards
Main address: 5101 Menard Drive 54703 Eau Claire WI
1-800-871-2800, , http://www.menards.com/web/pages/legacy/contactEmail.jsp
  • 979+16 mobile complaints
  • $140K claimed losses
  • $137 average
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Bought a yards port 200 4x2 and can't find any place that services these. I have a broken cable and don't know where to take it to get it fixed haven't even had it for a year, and have only used it twice.

  • 1 day ago
  • Supermarkets and Malls
  • Store Locations
  • 1
  • 5

I am moving to Florida and I found out that Menards do not have any stores in Florida. Hey menards, build just one store in clermont, ok? I'll miss this quality store. I am hooked on Menards products. This is a quality store that I'll miss visiting every Sunday morning. Those who are pissed on this site, I'm pissed because I'll no longer have a Menards fix every week. Build one in... Read more

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  • 2 days ago
  • Customer Service
  • Chicago, Illinois
  • Key Machine
  • 2
  • 20

Last weekend I was at the Menards store on Clyborn Ave in the lincoln park area of Chicago and requested to have a Key copied. Apparently they discontinued the manual key cutting machine and replaced it with an "automatic" vending machine. I asked a middle age employee named Bob in the lock area regarding the new machine. He told me you either deposit the exact amount of cash into the slot or... Read more

Was this review helpful? 1 2

  • 2 days ago
  • Supermarkets and Malls
  • Lincoln, Nebraska
  • Lawn Mower Replacement
  • 7
  • 20

Bought a LAWN DEVIL self-propelled mower from Menards. I took the mower out of the box, put it together added gas and oil and started it up. Started mowing and before I get half the mowing done the self propelled unit goes out. Take it back to Menards and they inform me that since I put gas and oil in it they can no longer take it back and that I will have to take it to a Third party to get it... Read more

Was this review helpful? 0 1

  • Jul 20
  • Supermarkets and Malls
  • Valparaiso, Indiana
  • Check Out Lines
  • 4
  • 31

Sunday morning 9:30 four cash registers open with 8-10 people in line. What's wrong with this picture? I would like to see more personal checking out when there is more than 4-5 persons in line. When looking around there is plenty of employees just standing around just looking busy. I like Menards, but why make customers wait in line to check out? I hope someone reads this and can make some... Read more

Was this review helpful? 0 3

  • Jul 18
  • Supermarkets and Malls
  • Rebates
  • 5
  • 28

After a major reroofing project...Filled out rebate forms...like jumping through hoops. Expecting a cash refund, which I specifically asked about. Was sent a in store credit. I needed the CASH to pay the tax on taking money from a IRA early. When I called to ask...I got the run around and if I want answers I have to "in writing" ask my questions. Not helpful and too many steps. Will not shop... Read more

Was this review helpful? 0 1

  • Jul 18
  • Home Construction and Repair
  • Fargo, North Dakota
  • Ultradeck
  • 23

I went to Menards because I was and told them exactly what I wanted. A low-maintenance deck with the dimensions. I also went to Home Depot for the same thing. I ended up buying the Ultradeck with uv protection (is that the fusion) I just got it down so it hasn't faded yet. However the problem I have with the product is that they don't sell 11" and 8" cladding. You need to rip boards for stairs.... Read more

Was this review helpful? 0 0

  • Jul 14
  • Building Products
  • Momence, Illinois
  • Wood Delivery
  • 3
  • 33

I ordered over $1500 in wood for delivery. When I came to the customers home to build I noticed 1/2 of the pile of wood was broken and had came loose from the straps. I was told when the delivery driver dropped it off he threw it down and problems happened. I called the store and they told me to contact the driver who is a subcontractor. I told them I purchased it from them and not the... Read more

Was this review helpful? 0 1

  • Jul 10
  • Construction
  • Dayton, Ohio
  • Bad Customer Service
  • 2
  • 45

Menards has lost another customer... and statistically 10 more after this! I live 1.15 miles from a Menards location in Tipp City, OH and have frequented this location for nearly 4 years with continued frustration. The last straw... what retail outlet waits to have 0 of an item before they order more of anything?!?! Paint, light fixtures, screws, plants, windows! these are the common "in... Read more

Was this review helpful? 0 3

  • Jul 08
  • Supermarkets and Malls
  • South Bend, Indiana
  • Menards Management
  • 7
  • 51

I had a roofer, who was highly recommended by Menards(against store policy) not tarp my exposed roof when 2.8 inches of rain entered. Damages were extensive throughout the house. $83,000, 3 permanent injuries ,33 months later I have been in legal battle to win my money back. I was overcharged on the shingles that were to be returned to me. BEWARE!!! I had to have that roof completely removed and... Read more

Was this review helpful? 0 1
 
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