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  • Customers like
    • Generally favorable shopping5
    • Vast inventory selections4
    • Prices4
  • Customers don't like
    • Poor customer service23
    • Refund policy13
    • Rude manager10

  • 1 day ago
  • Customer Service
  • Sykesville, Maryland
  • Brute Power Washer
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

I bought a Brute power washer with an Honda engine last Summer 2014. It cost over $500. I brought it home and set it up strictly according to the instruction manual and it ran for about twenty minutes and stopped. After double checking the setup and looking online for any troubleshooting help unsuccessfully, I took it back to the Menards store where I had purchased it and explained the problem I... Read more

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  • 2 days ago
  • Building Products
  • Bismarck, North Dakota
  • 3
  • 3
  • 46
  • REVIEW RATING 4/5

We ordered a shed kit from menards. We thought picking it up would easy and not take long. Yea right. They didn't know what door we needed to go to. Nothing was put together, shingles here, tar paper there, shed over there, nails go find them somewhere in the store. We asked when we bought the shed as a kit if everything came with to build it. Yea it does but go run around the store and the yard... Read more

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  • Jul 27
  • Supermarkets and Malls
  • East Hampton, Virginia
  • 1
  • 1
  • 35
  • REVIEW RATING 3/5

We had bought a new bathtub and walls for my new bathroom First problem was they told us oh yea it will fit inside your suburban then we pull around and it doesn't fit so had to pay someone else to come pick it up . Then we remodel the bathroom and put the tub set in and the walls would not fit properly so we had to go somewhere else to buy a different set of walls for the tub. Then we go to... Read more

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  • Jul 27
  • Supermarkets and Malls
  • Hastings, Minnesota
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

Nights and weekend service and knowledge had always been horrible at all of menards contractors service desk, (using several of the menards stores in the Twin Cities metro area and western wi) now you take away the go to guy during the week at all the stores? It took a long time to build a good trusting business relationship with a few of these stores knowledgeable hard working employees. There... Read more

Was this review helpful? 0 1

  • Jul 25
  • Supermarkets and Malls
  • Chesterhill, Ohio
  • Riverstone Countertop
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

Got a quartz countertop at Menards. Sink part and bar part does not match. They will replace, but will not pay to install or for any supplies. I already paid alot of money for that. It was their mistake, so they need to do this. They say warrenty doesn 't cover it. Now I got crappy countertops from Menards. So think twice before you get anything from Menards. So disappointed. Read more

Was this review helpful? 0 1
  • From mobile
  • Menards
  • Jul 24
  • by anonymous
  • #671594

Menards in Rice Lake has a young man, Keegan, who is the most helpful sales person i have ever met. I doubt if he gets paid anywhere near what he's worth! Add comment

  • Jul 24
  • Customer Service
  • Grand Forks, North Dakota
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

I went to get my paint re-tinted that Menard's mixed incorrect the other day. What I thought would be like any other paint store a 10 minute in and out experience ended up being 1 hour and 15 minutes. Not only did it take this long to correct an error I also had 4 different CSRs working on the problem as they would stop mixing my paint and take on another customers paint questions. As I was to... Read more

Was this review helpful? 0 1

  • Jul 22
  • Products
  • Milwaukee, Wisconsin
  • Minutekey Key Duplication
  • 3
  • 3
  • 73
  • REVIEW RATING 4/5

I bought two keys from the minute key machine. While both keys were cut correctly, it seems that since I paid with a credit card, I was charged tax for each key. When I called the magic 1-800 number, I got someone that didn't know his a$$ from a whole in the ground. The cost for each key is $4.00. But I was charged $4.46 per key because I chose to pay with a credit card. How conveniently... Read more

Was this review helpful? 0 1

  • Jul 18
  • Auto
  • Ashland, Wisconsin
  • Yardsport Ys200 Gas Utility Vehicle
  • 2
  • 2
  • 59
  • REVIEW RATING 4/5

had 3 yrs. nothing but problems. first bought the muffler was not attached and would not attach properly. had to have a mechnic fix $100. then this yr. would not start. took to mechnic. he called one of menards mechnic's he said you have to change out the whole electircal system and upgrade battery. cost us another $400. Don't buy this. ffff ffff fffff fff ffff ffff ffff ffff fff fff fff fff f f... Read more

Was this review helpful? 1 0

  • Jul 18
  • Landscaping and Gardening
  • Machesney Park, Illinois
  • Lawn Devil Mower
  • 43
  • REVIEW RATING 3/5

self propelled stopped working , took it to have it fixed , mechanic said Lawn Devil had recall on the pins and that the new ones are harden steel ,,took 3 weeks to get mower back and 3 weeks later the same thing happen,, so took it back t same place , Lawn Devil paid for it first time,,, also i notice the front wheels pigeon toed out/ward i have straighten them and they are bent already , just... Read more

Was this review helpful? 1 1

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