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  • Customers like
    • Generally favorable shopping5
    • Vast inventory selections4
    • Prices4
  • Customers don't like
    • Poor customer service22
    • Refund policy11
    • Rude manager10
  • From mobile
  • Menards
  • 4 hours ago
  • by anonymous
  • #659957

The store manager at your Fishers, Indiana, store on 96th Street is one of the most sarcastic, prejudice, rude people I have met in a long time. Please inform Chuck that ANYONE can do home improvement projects. In addition, it might be worth mentioning to check and make sure he is not being overheard when making fun of customers. Thank you. Add comment

  • 2 days ago
  • Building Products
  • Pretoria, Gauteng
  • Rotary Tiller
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

I purchased a brand new rotato tiller at the portage store on 6/23/15. Got it home and put it together then went to try and start the item. Nothing. Tried for 4 hours and still nothing. Called the store and they said that they dont return gas powered item at all and i would have to have it serviced under the warranty it came with after being crappy with me when i said i wanted my money back. ... Read more

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  • 2 days ago
  • Home Construction and Repair
  • Menards Deck Estimator
  • 33
  • REVIEW RATING 4/5

I used your deck planner on line and then went to the store to order material. I told the person at the order area that the planner would not let me configure the build I needed and explained to him what I needed. He said he could take care of it. I ended up with the wrong size lumber and not enough concrete to do the job. Returned the lumber and exchanged for the right lumber and had more... Read more

Was this review helpful? 1 0

  • Jun 28
  • Building Products
  • Eau Claire, Wisconsin
  • Garage Door
  • 45
  • REVIEW RATING 4/5

we custom ordered a garage door & service door, when contacted it was in we got home and all they gave us was the hardware for the garage door, forgot to give us the panels. We live in Chippewa Falls so that meant another trip to get the panels. Service door has dents and scratches as does the garage door panels, we spend a lot of money using a Menards credit card and we pay it in full every... Read more

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  • Jun 25
  • Supermarkets and Malls
  • Clinton Township, Michigan
  • Fence
  • 80
  • REVIEW RATING 4/5

In June of 2013 i went into menards in Chesterfield Mi and had an employee do my fence design on the computer. I then ordered the fence and paid for delievery. The day my fence got delievered i was missing part of the order. So i made another trip to the store the panels wouldnt fit in my car so they were trying to charge me for another $60 for delievery when it was there error. After unloading... Read more

Was this review helpful? 0 0

  • Jun 24
  • Supermarkets and Malls
  • Toledo, Ohio
  • 1
  • 1
  • 188
  • REVIEW RATING 5/5

I am a home builder, who personally spent over $60,000.00 at my local Menards in one year time (with receipts to prove it). One night I had my 3 and 7 year old sons with me while I picked up some supplies for a project. My 3 year old got hurt threw a fit so I picked him up as any father would. I removed my jacket after carrying my crying son trying to get out of the store I was hot. We hurried... Read more

Was this review helpful? 5 0

  • Jun 23
  • Landscaping and Gardening
  • Valparaiso, Indiana
  • Poulan Pro Lawn Mower
  • 1
  • 1
  • 73
  • REVIEW RATING 4/5

Bought a brand new Poulan Pro push mower that was on sale for a couple hundred dollars. I put gas in it and it would not start, I had thrown away the box prior to that and it had the receipt in it. It was NEVER used, because it would not start. I took it back to the Valparaiso, IN Menards where I had purchased it and was told I could not return it because I had put gas in it. I said well how was... Read more

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  • From mobile
  • Menards
  • Jun 22
  • by anonymous
  • #654552

Ordered new kitchen cabinets and appliances from Menards and they screwed the kitchen cabinets up and the counter tops and their dishwashers SUCK!!!! Been without a kitchen for 7 weeks waiting on the correct order to come in. We have 3 little girls so you can imagine my frustration with no kitchen to feed them in. Add comment

  • Jun 22
  • Appliances and Electronics
  • Wichita, Kansas
  • Maytag Medc200 Centennial Series Dryer
  • 2
  • 2
  • 52
  • REVIEW RATING 4/5

When Menards came to Wichita, Ks I bought a Maytag dryer that I thought was a good product and price. WRONG! For two years 4 months, Maytag kept sending me notices to buy a warranty and after going into the third year guess what happened? Maytag stopped sending out notices to buy a warranty and the drying went out and would make a loud grinding noise and the body started to rust. I am on SSD and... Read more

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  • Jun 21
  • Supermarkets and Malls
  • Indianapolis, Indiana
  • Online Order
  • 2
  • 2
  • 80
  • REVIEW RATING 4/5

I placed a large order with Menards and paid 100.00 delivery fee. My order was in last Saturday but they didn't have a driver! I was told they would deliver yesterday (following saturday) and they didn't! I just called and was told by the manager it will now be next Saturday! Poor business Menards! I have 2 different contractors waiting on the supplies! I've never heard of a delivery... Read more

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